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Dorset Guest House: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 15 reviews
15 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
3
3.0 of 5 stars
0
2.0 of 5 stars
1
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#46 of 51 B&Bs in Brighton
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  • Rooms: 8
Address:
17 Dorset Gardens
Brighton BN2 1RL
England
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TripAdvisor Traveler Reviews

Reviews of Dorset Guest House

( 3-7 of 15 )
“Do Not Book With This Hotel!!!!!”

Dorset Guest House

Feb 5, 2008

Like the other reviewer above, i also booked this hotel in error. Within 12 hours i had phoned and cancelled, however the next day they took the full amount for 3 nights stay out of my bank account. (£105). How they can justify making this money out of nothing i do not know! my boyfriends dad then phoned and complained, and the hotellier informed him extremely rudely that he was not getting our money back, and that he was going to sue us for even asking!!! he also happened to slip into the conversation for no apparent reason, 'I am a blackbelt'... sounds like a lovely man, i am glad i didnt end up staying there!

  • This TripAdvisor Member:
    • Liked — NOTHING!!!!
    • Disliked — THE MANAGER!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louise243's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: February 05, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping, Other
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“charged me full price for no stay!”

Dorset Guest House

Jan 30, 2008

I recently had to go to the UK to attend my mother's funeral. I booked this guest house via a hotel booking web site. My brain was not working at full capacity at the time, due to the above event. I then realized I had booked it in error and hastily canceled the booking. I had a reservation for all of 6 (six) minutes. Yes, 6 minutes. They still charged my credit card for the full price of the stay anyway.

The hotel booking site were great and tried to persuade them to refund the charge. No go. I then called them myself and tried to get them to do so. They wouldn't even consider it, even given the circumstances. This says something about the type of people who run this establishment. Do as other posters advise, and stay away!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chillweeder2003's Summary
Date of Stay: January 2008
Member since: January 30, 2008
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“Appalling! Should be closed down!”

Dorset Guest House

Nov 12, 2007

This dump is run by a 'one man show' a nice foreign guy who appears to be embarrased about working there! The real villains are the manager and the owner who you never see. The foreign guy met us at the door in his black socks with his toes sticking through holes in them. Signed the book on the stairs & taken to room. The mattress was so springy you could use it as a trampoline. There was a pathetic plastic shower cubicle in the room and there were only 2 toilets for all the guests. At 10pm the heating is switched off and it was a very cold night. The 1 man show finishes at 10pm. At 1025pm I called the manager on his Manager and he was very rude, unhelpful and offensive and refused to come out to fix the problem. Told me it was my fault for not phoning before 10 pm. (It was working then!). No sleep because of cold room, noisy street outside after11pm until 4 am and thin walls which meant you could here the conversations of other guests. The breakfast room for everyone is so small that everyone is squeezed in at a set breakfast time. After eating our pathetic breakfast, our clothes stank of cooking oil because the small kitchen was right next to the breakfast room. One man does everything here and no sight of the manager or owner - perhaps they are afraid of meeting their guests and their complaints? Look at all the other bad reviews - DO NOT STAY HERE! Outside parking 2hrs max £3. Rip off £68 p/night.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — The Manager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macky300's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: August 09, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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“Stay Away From Here”

Dorset Guest House

Oct 28, 2007

Please do not stay at this Guest House. Firstly, it needs a good lick of paint and the net curtains need a good wash.

The room myself and partner stayed in was fairly clean, but with only 2 toilets for up to 16 guests, you can imagine the problems. Also, when I switched the shower on by the mains switch in the bedroom, it started to spark, a fire hazard surely!

The breakfast was terrible. There was no cereals, no fruit juice and the "full english" consisted of:- a small chipolata sausage, small rasher, horrible egg and a slice of toast with no butter or marge on it!!! Baked beans were also served and I counted a whole 6 beans on my plate!! One of the girls serving spent most of the time smoking outside the back door, which is not hygenic!

All the guest were compaining about the food and not having their rooms cleaned. There is a telephone number for the duty manager in all rooms, so guests contacted him for a refund!

This room was booked through laterooms.com, who promised fully on suite, which it is not (without a toilet), so do not stay here unless your expectations are very low and do not believe a word from laterooms.com.

It cost us £79.00 per night, which was a total waste of money. Please book via Brighton Tourism website, where you will get a quality guest house or hotel.

Brighton is a great city, but this guest house gives it a bad name.

  • This TripAdvisor Member:
    • Liked — n/a
    • Disliked — breakfast and staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chunkie's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: October 28, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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“Dont Stay Here”

Dorset Guest House

Save Review
1 of 5 stars
Woking, Surey
Oct 11, 2007

This place is dreadful.

We paid £80 for a night and it was smelly, filthy and vile!!!

There is 2 toilets for all rooms (about 10 rooms). The toilet brushes are filthy and I didnt go in the hotel the whole time I was there.

I strongly recommend NOT to stay here. We were completely ripped off for £80 but it is not even worth £20. I would not stay there for free.

The carpet in the room is old and dirty, the bedding is scratchy and old and the whole hotel is appalling.

Don't waste your money - we were only staying for a night on a hen do - but even being in this place for a small amount of time made me feel ill!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy47's Summary
Date of Stay: September 2007
Member since: October 11, 2007
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Reviews of Dorset Guest House

( 3-7 of 15 )
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Dorset Guest House Address

17 Dorset Gardens, Brighton BN2 1RL, England