i stayed in this hotel for one night and have come home and im covered in bed bug bites had this confirmed by a doctor!! i rang the hotel and asked for a full refund as i am discusted but every member of staff was soo rude and just said there look into it! i am warning you now do NOT stay at this hotel it is rotten the curtains are hanging off the wall the carpets have never been hovered i didnt even use the toilet because it looked so filthy and also when i rang the hotel to complain i asked how oftern they changed there sheets and there answer was every 3 days! that is sick! i really want to take this further and get some kind of compensation or even a refund and shutting them down until they sort out this hygeine problem! but i just dont know how to go about it! any help?.