My partner & I stayed at the Seaspray for one night in September 2009. It was a last minute trip to Brighton, so we didn't really do any research - we just needed to book something quickly.
We loved the location. Really close to the seafront, and the shops and restaurants of Kemptown. There are some lovely little places to eat & drink nearby & the vibe of that area of Brighton is really nice. And it's not far to get right into the main central area of Brighton.
Service at the Seaspray was good - we got into our room within a few minutes despite arriving quite early, and the lobby area is modern & welcoming. The breakfast was great - cooked fresh from local ingredients & included in the rate. They also accomodated my Mum joining us for breakfast (very close to the 10am finish) for £5. Coffee, juice, toast & choice of cooked breakfast all included.
OK - the room. We stayed in 'Hove, Actually' (all the rooms have names & themes), and we were downstairs - the room still got plenty of light though. Bathroom was pretty small, but perfectly acceptable. Shower OK, but electric, so not fantastic water pressure. There was an alcove that contained a wardrobe rail to one side & a chair/dressing table to the other. This proved useful for my partner to set up his laptop (and wi-fi access is available for free).
There is a flat screen TV with built in DVD player, and a DVD library at Reception. We didn't use it, but I do like this touch. There was complimentary mineral water & a mini fridge with chargeable items.
What really let the Seaspray down for me was the bed. It was truly horrible. Both my partner & I prefer a firm mattress, but this was like trying to sleep on a board. Bed was also quite small (probably just a standard double). It was really impossible for us to get a decent nights' sleep, and this was the one thing I really wanted! Perhaps we were just unlucky, and beds in some of the other rooms are better......if they could invest in some decent mattresses, it would be a fab little place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your recent review of Sea Spray,
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I am more than delighted that several elements of your stay were pleasant, however I am sorry to hear of your disappointment with the firmness of the mattress in the room that you occupied.
The room in question has recently received a new mattress, which has been chosen specifically to ensure that it has the right balance of comfort for the maximum amount of guests. It is very difficult to cater for everyone’s taste, and we understand that a soft mattress can be well received my some guests, but can cause great discomfort to others, and therefore we opted for an intermediate level of firmness in this room. We do offer additional mattress comforters for those guests who prefer such an addition, and we are happy to offer this additional service when requested.
I am very pleased that you found the other facilities enjoyable, and am pleased to hear that our breakfast met your expectations. We strive to ensure that our guests are more than satisfied with the facilities that we have to offer, and are dependent on guest feedback to ensure that we are able to meet our goals.
I very much hope to be able to welcome you to Sea Spray again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.