Stayed in family room on a Saturday night. It was quite a nice size and boasted a courtyard. However, the courtyard turned out to be a postage stamp size yard outside of bathroom and in desperate need of some TLC The bathroom was very outdated and seemed to be booby trapped with toilet seat and towel rail coming off completely whilst in use. It was described as luxury which it did not resemble in any way, shape or form. Being located in basement also resulted in no mobile signal whatsoever for the overnight stay unless you went upstairs to lobby. Staff very friendly and breakfast was lovely but would not recommend and will not stay again. When complained about room and courtyard was told it was for smokers and this was not the case as non smoking room. Also toilet seat is detachable for deep cleaning (first I've heard of this idea) and as I stated not when in use though. Was told by management I knew what I was booking as photographs on site. Have included my photos for people to see and make there minds up if they would like to book this hotel.
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