I feel that the manager was rude and when we went to get our breakfast that is stated as being included in the room rates, he told us its not even though it still clearly states breakfast is included on this web site. The owners mother tried to get the manager to allow us to have breakfast he refused and told her its non of her business and she shouldn't get involved as he is the manager. He said if we ordered a breakfast it would cost £8 each and he would charge to our cards.
One of our guest party was cramped in a small room where one out of the three had a camp bed that collapsed and the managers reply was the cleaners must have done it as a practical joke. I'd like to point out not funny it's a health and safety matter!
On the up side the rooms were clean and tidy and the views are lovely. And so was the owners mother, however I can't say the same for the manager!
Managers explanation for the breakfast not included in room rate is that can't remove from website as don't know the code so shall we see if he knows the code to remove my feedback,
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