We've been here a few times since 2008; it was tatty then and, nothing having been done to it, it is even more tatty now.
We were upgraded as Platinum Rewards members to a sea view room. That was nice. The staff were efficient and friendly. The bed was comfortable and the plumbing worked. Room temperature control also worked. So what was wrong?
Where shall I start?
Water leaked from the ceiling lamp into the bath. Doesn't anybody notice this very obvious thing? The ceiling was ravaged and had obviously been like that for a long time.
There is a desk in the room. Both power points were taken up - one for the kettle, the other going to a block on the floor. There was one more power point on the other side of the room at floor level. So a lot of fumbling around to plug a laptop in.
There is no fridge in the room. They've stopped doing the mini-bar but not left the fridge there for customers to put their water into.
One look at the furniture tells you that it's been there since Rome fell. The veneer on the MDF table was bubbling. It was tatty in the extreme.
This hotel is owned by a company other than the Intercontinental Hotels Group; it is a franchise operation. How on earth does IHG allow this hotel to carry its name?
It would appear that neither company fully understands the word "quality".
- Official Description (provided by the hotel):
- Looking for one of the best hotels in Brighton and the best Brighton hotel deals? Look no further than the fully Wi-Fi enabled Holiday Inn Brighton-Seafront hotel. Standing from other Brighton hotels, Holiday Inn Brighton-Seafront features air conditioning throughout and is in a prime spot on the seafront with wonderful views, making it hugely popular amongst Brighton hotels. Holiday Inn Brighton-Seafront hotel features at a glance:• Prime location on the seafront • Air conditioned guestrooms• Restaurant with seafront terrace• Guest car parking • 9 excellent meeting and events room• Priority Club® points for the guest • Business Club® points for the booker. This Brighton hotel captures the essence of this quintessentially British seaside town by combining its relaxing atmosphere with easy access to the cosmopolitan nightlife of Brighton. Plus, to make the most of this Brighton hotel’s seafront setting there is both Standard & Executive rooms with superb sea views available. For Brighton hotels set in a prime location the Holiday Inn Brighton-Seafront hotel should top your list. The hotel is within touching distance of Brighton’s famous beach and only a stone’s throw from some of top things to see and do in Brighton. A stay in the Holiday Inn Brighton-Seafront hotel puts you only a short walk away from the Brighton Centre, Brighton Dome, Brighton Pier, the Brighton Royal Pavilion and Brighton Sea Life Centre. When considering Brighton hotels for your next short break, family getaway, business meeting or indeed perhaps a Brighton wedding venue make the Holiday Inn Brighton-Seafront your hotel of choice. ... more less
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- Also Known As:
- Holiday Inn Brighton - Seafront Hotel Brighton
- Brighton Holiday Inn