Honestly, I have no idea how this hotel got any negative reviews, because our experience was fabulous!! We stayed for 3 nights during the holidays.
My friends and I had to book this hotel last minute because our flights out of the UK had been cancelled due to poor weather conditions. And from the minute we walked in the door, the service was impeccable. The front desk, concierge and housekeeping were all welcoming, attentive and extremely helpful. There was not a single request they could not accommodate (needed a converter, needed someone who spoke Chez, needed weather forecasts, etc...).
The hotel was beautiful. It looked like they had been recently renovated, but they were able to maintain the old school charm of a posh English hotel. The lounge was inviting and the pool/workout room was very nice.
You couldn’t beat the waterfront location; in a safe area and a short walk to everything - the pier, the pavilion, the north and south lanes.
The breakfast was fabulous with an amazing selection of hot foods, cooked to order foods, pastries, fruits, and meets and cheeses! Even the scrambled eggs were great (scrambled eggs in England leave something to be desired vs. the States). Plus the room that it was served in was beautiful!
If there was anything that could be improved it would be the slowish service in the lounge and the fact that you have to pay for internet access. I would also say that the tiles in the shower needed a good scrub down, but I noticed this to be the case in every hotel I stayed at in Europe. Anyway, these minor inconveniences weren't enough to put a damper on such a great hotel experience!
Next time we’re in Brighton, we won’t look anywhere else.
- Official Description (provided by the hotel):
- Set on Brighton's seafront, the Hilton Brighton Metropole hotel offers charming Victorian elegance alongside modern convenience. This large South of England conference hotel has 340 guest rooms as well as 33 meeting rooms, including three exhibition halls. Enjoy the convenient location of this Brighton hotel, within easy reach of major travel links just off the A23 and only five minutes from Brighton station. Gatwick Airport is 30 minutes from Hilton Brighton Metropole, and Central London less than an hour by train. Stay connected at your guest room desk with WiFi. Family Rooms are equipped with a double and a single bed - ideal for those with small children. Relax in a comfortable Deluxe Room with views of Brighton seafront, or select a Hilton Suite for a roomy seafront home from home. Choose from a menu of modern European classics in the Waterhouse Restaurant. The Waterhouse Bar & Terrace serves Costa coffee and Afternoon Tea in an exquisite setting. Unwind on the sea-facing terrace with drinks and enjoy light meals during the day. Hilton Brighton Metropole offers a choice of flexible space, quality facilities and excellent service. Our Conference and Events Team will ensure that events are tailored to your needs. Unwind in the fully equipped fitness centre and indoor swimming pool, warm tired muscles in the steam room or be pampered and polished on the Beauty Rooms our on-site spa, or treat yourself to a haircut in Cove Hairdressers. Alternatively indulge in what has become a Hilton Brighton Metropole tradition, afternoon tea 'Seaside Delights' in the Waterhouse Bar & Terrace with one of our 'Perfectly Paired' cocktails, or dine in grandeur under the ornately corniced ceiling of Waterhouse Restaurant. Walk down the original 1890's marble staircase of Hilton Brighton Metropole, and out into the chic boutique-lined streets of central Brighton. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Cheap Tickets, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Hilton Brighton Metropole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Brighton Metropole Hotel Brighton
- Brighton Metropole