My partenr and I booked a room for a special weekend away. I had called to ask if the room we liked the look of from their website would be noisy at the weekend, as it overlooked Alfriston High Street. I was assured that at weekends there was very little traffic on this road. The reality was very different; there were cars chundering past constantly from the time we checked in at 4pm on the friday utnil about 11pm at night and starting up again on Saturday morning. Plus as it is a very old Georgian building, with no sound proofing, you can hear everyone in the pub/restaurant until closing time.
There was no heating on in our room or in the ensuite bathroom at all during the whole time of our stay, the room wasn't particularly clean (the bedside lamps covered in dust). The price - £140 per night which included a very poor breakfast, (tasteless coffee and catering packs of tasteless jams and marmalade) we think was way over the top for the very poor standard. We had booked for 2 nights, but thankfully only paid for one. On the Saturday morning, we asked to speak to the manager or owner to explain why we were checking out and how dissapointed we were. At first a young and junior member of staff was sent to deal with us (very cowardly) and when the owner did appear, his main concern was that he was going to lose out as he "could have let the room out 10 times over" for the Saturday night! No matter that our weekend had been completely spoilt. He didn't really address our complaints, just said sorry regarding the heating, but didn't offer or offer us any compensation. We thought his 'customer service' was terrible. If you are thinking of going to Alfriston for a quiet weekend and are looking for clean accomodation, don't stay at The George Inn.
- Also Known As:
- George Hotel Alfriston
- George Inn Alfriston, East Sussex