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“the best kept secret in Dorset?” 5 of 5 stars
Review of Grand Hotel Swanage

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Grand Hotel Swanage
3.0 of 5 Hotel   |   Burlington Road, Swanage BH19 1LU, England   |  
Hotel amenities
Ranked #3 of 6 Hotels in Swanage
Steyning, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“the best kept secret in Dorset?”
5 of 5 stars Reviewed February 15, 2013

we love the Grand! it has everything: superb food, lovely staff, wonderful views, comfortable rooms, a sauna and little pool, a gym and table tennis and it is situated within easy walking distance of the delightful little town of Swanage. we feel really cossetted when we stay there!

Room Tip: we like the rooms at the top facing south, you get the most amazing views of the whole bay.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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498 reviews from our community

Traveler rating
    136
    197
    71
    64
    30
See reviews for
72
297
11
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • English first
  • Any
English first
Shaftesbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 11, 2013

A lovely Victorian Hotel. Excellent breakfast, with a lot of choice. Wonderful setting, overlooking the bay, and within walking distance of the town. Very comfortable rooms, and conservatory lounge. Bar meals in the Conservatory were good value and well presented. The restaurant meals were quite expensive.

Room Tip: We had a room over the main entrance door. It was rather noisy, so ask for a quiet room.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

Just leaving after a three day stay and have had a wonderful time. Well maintained and clean with nice interiors and comfortable bedrooms. The staff were very helpful and extremely polite. We haven't a single complaint. Beautifully set on the cliff top above the beach with steps down through the gardens to the beach or you can stroll down the road to it too. A beautiful sandy beach and traditional seaside town unspoilt and well maintained, with nice little pubs and restaurants.
The surrounding area is very much like the countryside round Ashbourne in Derbyshire with small steep hills Andorra of twists and turns and stone walled and drone tiled cottages. Really lovely.
The hotel has a lift and has ironed out the need for steps. It has a nice spacious dinning room where they do some top end food and lovely breakfasts , where you can view the harbour and a large well maintained conservatory overlooking same and the gardens too.

There is a little spa in the basement, a small pool and jacuzzi and some running machines.

We will be back

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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uk
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 9, 2013

we came here for valentines,its our second stay. not impressed with the male receptionist,quite rude to be honest. staff in dining room were superbe,nothing too much trouble,food was lovely. pool was great.last time we stayed i emailed the hotel praising them but received nothing in return which was rude but as the hotel ticked all the other boxes for us we decided to give it a go again, because of the male receptionist attitude we wont be returning. also the chambermaids cleaned our cups possibly with a cloth theyd used chemicals on as the tea we made after they left was quite bleachy!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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1 review
5 of 5 stars Reviewed February 3, 2013 via mobile

We had a lovely peaceful weekend at the grand. Service, food and hotel was great. We enjoyed our stay in room 302, overlooking bay and watching the doves outside on window sill. The only gripe as a veggie was being served half a tomatoe when asking for mushrooms and tomatoes on toast, but Alan made up with full English and croissants.
Loved having drinks and snacks in conservatory with panoramic views. The bar waitress sat night and reception could not be faulted. Hotel dated but don't let that worry you.
Will be back! Thank you

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

Had only driven through Swanage before so didn't know the hotel at all. Read reviews and the one consistent comment was how wonderful the staff were. We totally agree. They are friendly, helpful and treat each guest as special. We enjoyed a two night stay on a deal that included dinner on the first night. We decided to eat there again on the second night as the menu was varied and our experience was already confirmed as the standard of the food was high.
The hotel was warm and a wonderful inviting fire in the lounge kept out the cold bracing wind.
The views are outstanding and it is a great place to sit and enjoy a drink or two.
The bedroom was comfortable and clean and well equipped. Definitely be returning here, especially out of season as there are not enough parking spaces in the car park but plenty available on the road outside.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2013

the grand has wonderful views over the swanage bay and beyond. a lounge area where you can sit and gaze, with a tea or drink. as the weather was bad we played drafts and had a bottle of wine. the staff are always available and courteous. the food is good, available all day.
the spa is small, but adequate. the showers needed a good clean as greasy on walls.

Room Tip: sea view would be lovely.our room was on the 3rd floor, in a turret, very windy and the noise from t...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Swanage

Address: Burlington Road, Swanage BH19 1LU, England
Location: United Kingdom > England > Dorset > Isle of Purbeck > Swanage
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Swanage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Hotel Swanage 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Grand Hotel Swanage Dorset

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