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“Food very good indeed but service needs improving” 4 of 5 stars
Review of Windjammers

Windjammers
42 High Street, Swanage BH19 2NX, England
01929 421472
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Ranked #32 of 66 Restaurants in Swanage
Price range: $3 - $13
Cuisines: Coffee Shop, Spanish, English, Tapas
More restaurant details
Restaurant details
Good for: Families with children, Special occasions
Dining options: Lunch, Dinner, Breakfast, Reservations
Bournemouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
“Food very good indeed but service needs improving”
4 of 5 stars Reviewed August 26, 2013

We ate here for the first time this week. Owner was welcoming and we were served drinks very quickly. We chose 11 tapas dishes and they arrived very quickly and all piping hot. However that is where the good service ended.

Upon finishing we were not asked if we wanted anything else such as desserts or more drinks, coffee etc. We waited for this while staff stood around chatting (in clear view of our empty table) and after half an hour just decided to ask for the bill. We hoped at that point that someone would ask how everything was and we could have said it would have been nice to be offered "anything else". But they didnt.

We thought the food was lovely which is what would bring us back here. However, sorry guys but £5 for 4 bread rolls is not acceptable - apparently one of the dishes states bread for £2.50 and if you ask for more than 2 rolls it is another £2.50. Not good form when you are spending in excess of £60 - they could throw in an extra couple of rolls.

As a result we didn't tip - which is most unlike us!

  • Visited August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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72 reviews from our community

Visitor rating
    28
    32
    7
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
England
Contributor
20 reviews 20 reviews
13 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good tapas....slow but cheerful service!”
4 of 5 stars Reviewed August 20, 2013

Arrived for tapas one evening with young children in tow. Staff were very friendly and immediately felt relaxed. Drinks arrived fairly promptly but a long wait for food...Food was very tasty and well priced. Would visit again but be prepared for slow, slightly confused but somehow charming service...

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillingdon
Senior Contributor
21 reviews 21 reviews
11 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Lovely tapas”
4 of 5 stars Reviewed August 18, 2013

My daughter and I ate here on 9 August. Tapas was great and service good. Would definitely return! Good selection but not too much as can often be the case. Recommend meatballs and lemon chicken salad! It was a warm evening and loved the individual table for two near the entrance!

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
20 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“love this cute relaxing cafe for breakfast!”
4 of 5 stars Reviewed August 9, 2013 via mobile

we always eat breakfast here when we are in town. food is food. atomosphere is nice and relaxing but service is a little slow. would still totally recommend this place for breakfast.

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg
Senior Contributor
46 reviews 46 reviews
14 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
55 helpful votes 55 helpful votes
“excellent food and atmosphere on a very busy night in swanage”
4 of 5 stars Reviewed August 5, 2013

we found this to be an excellent place with a relaxed atmosphere in a very busy town.
Contrary to the other restaurants, it was calm, almost serein.the service was friendly and the tapas great.Usually tapas food is a filler and nothing much else.but this was different:deictfully cooked and presented! excellent and the argentinian wine was fine!

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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