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“station location” 4 of 5 stars
Review of Premier Inn Dorchester

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Premier Inn Dorchester
5 Pope Street | Brewery Square, Dorchester DT1 1QT, England   |  
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Ranked #1 of 8 Hotels in Dorchester
Certificate of Excellence 2014
West Yorkshire
Top Contributor
66 reviews 66 reviews
44 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
“station location”
4 of 5 stars Reviewed June 14, 2014

Being one of those eccentrics who doesn't drive a car, I don't get to moan endlessly about parking. In the case of this hotel, I get to say how brilliant it is have your accommodation almost immediately next to the railway station. Even better, some buses also start from the station; this hotel is superbly located for all forms of sensible transport. Otherwise, it has all the usual Premier virtues. It was extremely quiet. The restaurant is more spacious and better laid-out than many. The air-conditioning in the bedroom was excellent throughout three very warm days. The Brewery Square development is pleasant and tasteful. The only drawback was that the lifts didn't always work properly; needs sorting.

Room Tip: My second floor room was extremely quiet.
See more room tips
  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this review, June 27, 2014
Hi there! Let me say thank you for taking the time to write a review, it is great to get constructive feedback, so let me start first with the lifts. The lifts are controlled by your Hotel Key cards, and yes sometimes they play up, I know this is frustrating, modern technology, however, we like it to stay with key control lifts as this is an added security for your stay, it stops just anyone being able to access the hotel. I love the comments about how brilliant your stay was, it makes me incredibly proud as a manger to hear that! I hope you get to visit us again soon. Kind Regards, Claire, Ops Manager
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427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Exeter, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

Stayed at this Premier Inn for 2 nights in early June. The hotel is quite new and built on the site of the old Hardy Brewery, so it is very convenient for the town centre. We arrived early and were allocated a space in the underground car park for the duration of our stay (no extra charge). Our room was a decent size, bright, comfortable and kept spotlessly clean. Modern flat screen TV, rather small 21" ?, but then we didn't go on holiday to watch TV! Had breakfast in the hotel restaurant which was excellent, buffet style and lots of choice, next time would probably opt for the evening meal as well. Throughout our stay all the staff were friendly and very helpful. Why can't all hotels be like this! Tip - try and arrive early to get a space in the underground car park (spaces limited), otherwise parking is in the council car park across the road at £4 a day.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this review, June 27, 2014
Thank you for a lovely review! We love our new hotel, we have just celebrated our 1st Birthday! I am glad we were able to get you a parking space underground, although we only have limited parking, we do try and get all off our guests parked as best as we can. I am glad you found the room great and spotlessly clean, I shall pass that onto Housekeeping, they will be thrilled! I shall also ensure the rest of the team hear about your great comments! Thank you once again for your lovely comments. We hope to see you again here in Dorchester. Kind Regards, Claire, Ops Manager
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Adstock, Buckinghamshire, United Kingdom
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 13, 2014

Good and comfortable modern budget hotel in interesting Premier Inn Brewery Quarter of Dorchester. The Brewery Quarter great model of how to expand an old town while retaining warmth and vitality and a valuable lesson that should be learned by the designers and sponsors of the neighboring, soulless Poundbury, which looks and feels as though the patrons would never consider actually living there.

The inn was very good for money - better than a Best Western - as good as a Marriott. Breakfast was very good and staff helpful although of course very busy.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this review, June 27, 2014
Hi there! I shall be sure to pass on your great comments onto the developers here…they really have thought the development through! It is just starting second phase, so it is developing even more, so in the next 18 months, it will be even more developed. Thank you for your review on the hotel, we are proud of delivering a brilliant service to our guests, and it makes it all worthwhile with reviews like this. Please do visit us again soon! Kind regards, Claire, Ops Manager.
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Great Malvern
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 13, 2014

You don't normally expect service to be top of the list when booking into these chain hotels. The staff here were excellent. They were helpful in all aspects whether giving tourist information or finding extra hot chocolates for the kids. Always smiley and cheerful.

The rooms were standard issue Premier Inn, comfortable, clean & functional at a price to give most B&B's something to worry about.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this review, June 27, 2014
Hi there, thank you so much for taking the time to write such a great review! I’m pleased my team went the extra mile for you and your family…they strive to give the perfect journey for all of our guests, I am glad the kids enjoyed the Hot Chocolate! We are proud of our brand and we always ensure that you get the most comfortable, clean and enjoyable stay as possible. We do hope you get to visit us again soon! Kind Regards, Claire, Ops Manager.
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Weston Super Mare
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 12, 2014

This is a relatively new Premier Inn in the new Brewery Quarter of Dorchester. Arrived too early to check in but reception girl extremely pleasant and allocated me a car parking space in the underground car park for the length of our stay (4 nights).
Room very clean and could not fault.
All staff very pleasant and helpful.
Very central with plenty of choice of places to eat within a few minutes walk.
Will definately stay again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this review, June 27, 2014
Thank you for taking the time to write a review, I really appreciate your great feedback, I shall share this with the team! It’s great that you found everything brilliant with your stay here with us at Dorchester Premier Inn, We are still developing around us, so this development is just about to get bigger and better! Please do visit us again soon. Kind Regards, Claire, Ops Manager
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Shoreham-by-Sea, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 9, 2014

Me my partner and our young son stayed at this hotel for 1 night on our way to Devon.
On arrival i noticed just how happy, smiley and friendly all the staff were and that is what you want. Quick check in, typical Premier inn room spacious clean tidy, we didn't eat at the restaurant so i cant pass judgement.
The hotel is situated in a new build site in Dorchester with all your chain restaurants, shops, a nice pub and a Cinema so plenty of things to do and eat just around the corner from the hotel.
The area has not completed all the work while we stayed but once it has finished its going to look very good and extremely beneficial for this Premier inn.
We will be staying again mainly down to the location and the great customer service we received.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this review, June 10, 2014
Thank you for taking the time to write such a lovely review, in particular to the team. The team here check Trip Advisor daily to ensure that they get things right for the guest’s, so it’s lovely that they get these comments direct from our guest’s. We take on feedback seriously both positive and constructive, we read these out at our weekly meetings, this way we strive to get things right. The new phase here in Brewery Square has just started and yes, it’s going to be amazing once complete and will enhance Dorchester. We do hope you return, maybe when you do, you will see the great progress the complex has made. Thanks again for your great review! Please visit us again soon. Kind Regards, Claire, Ops Manager.
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Guernsey, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014 via mobile

Have just returned home from a 2 night stay at this hotel and would like to say how much we enjoyed our visit. The staff were most helpful (Alex, Jess and Jess!) and could not have done more to make us very welcome. Unlike many Premiere Inns, Dorchester has it's own restaurant which provided excellent value for money meals. There is limited underground parking, but if you are on a motorbike, you can always find a corner in the underground car park for your bike. It also acts as an excellent base for visiting the surrounding area of Dorset. We will definitely be back!

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire_Wilson7, Manager at Premier Inn Dorchester, responded to this review, June 9, 2014
Thank you so much for writing such a fab review! It makes me immensely proud when my team get their names mentioned, this assures me that the team are really going that extra mile for the guest and have made an impact! I will be sure to pass these great comments onto Jess, Jess and Alex, I know they will be thrilled! I am glad you found the hotel an ideal location, it certainly is an excellent base for the Dorset Coast. Please do visit us again soon! Kind Regards, Claire, Ops Manager, OpsManager.dorchester@whitbread.com
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Additional Information about Premier Inn Dorchester

Address: 5 Pope Street | Brewery Square, Dorchester DT1 1QT, England
Phone Number:
Location: United Kingdom > England > Dorset > Dorchester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Dorchester
Price Range (Based on Average Rates): $
Number of rooms: 76
Official Description (provided by the hotel):
Far from the madding crowd, but near to all the delights of Dorset, the Premier Inn Hotel Dorchester puts you in the heart of Thomas Hardy country. In the historic town's new Brewery Square development, you'll have business, leisure and heritage right on your doorstep. You could set sail at Olympic watersports venue Weymouth and Portland. Or hang out with the kings of the swingers at Monkey World. And if it's the right time of year, fire up your engine at the Great Dorset Steam Fair. Then retreat to our stylish restaurant, spacious rooms and extra comfy beds. ... more   less 
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Also Known As:
Premier Inn Dorchester Dorset

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