Arrived at 1:15pm was told could not check in till 2pm, waited in reception area looked very nice, when we got to our room, it was very old fasioned, but the room looked clean. A small chiller in room was not plugged in, so we switched it on left it all day but it never got cold, and it was mouldy inside!!
We went out for the day, got back at 11:30 wedding was in full swing the whole hotel was very loud, the music was really load in our room but this stopped at midnight, however the guests then spent the next hour shouting swearing and being load, it was now 1am we thought it would quieten down. At this point knock down ginger started running and shouting in corridor.
There then seemed to be what sounded like a porn movie being made it was so embarrasing lots of men visited the same room making lots and lots of noise with a woman this went on till about 4am.
At breakfast other guests were complaining abouting the antics of last night, however we had no complaint about breakfast.
At checkout the receptionist was reading I told her I wished to check out she didn't speak to me snatched my key, then carried on reading. I said to her have a nice day your welcome thanks for staying to which she replied "can't you see I'm busy".
At no point during my stay did we feel valued as a guest the receptionists were rude at checkin and checkout. People complained at breakfast about the noise to be told the wedding party can do what they like in the hotel.
Do not stay here if they have a wedding!!!!!!!
- Official Description (provided by the hotel):
- The Orchid is unique among hotels in Bournemouth....Our guests enjoy a retreat from the hustle & bustle in this Asian inspired & serene hotel, located just a five minute walk from the beaches of the exclusive East Cliff, along the amazing Bournemouth coastline...34 bedrooms, including our "Aspasia Suite" & superior rooms Chilled lounge , draught beers & fine wines Excellent venue for conferences, business meeting & company events Bright, open plan, ground floor function rooms Idyllic venue for weddings, christenings & celebrations BED & BREAKFAST...AND BEACH? We can boast fantastic access to Bournemouth Beach, but if it’s retail therapy you are looking for then take the short walk to the cosmopolitan town centre where you can enjoy all that the Bournemouth shopping centre has to offer, filled with an abundance of boutiques, department stores and beauty salons. Or, take a walk and relax in the picturesque Bournemouth Gardens, a place to sit back and escape the stresses of the modern day. And for your wedding venue in Bournemouth, for both wedding ceremony and wedding reception, The Orchid has a dedicated wedding planner who will be happy to assist you throughout the entire process. ... more less
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