Ok, lets start by saying I have just returned from a weekends stay here for my sister hen weekend.
We were expecting the worst after reading previous reviews. Well i don't think its any where near as bad as people have made out.
Yes its VERY old-fashioned and in need of a massive make-over but the beds are comfortable & in general the rooms were clean.
The breakfast was lovely, clean restaurant & they do have an FSA rating of 4.
Our main problems were... The first room one of our party was given was like a box and unbearably hot but when pointed out they were moved straight away ( i'm sure in the winter would be fine but we did go during a heat wave! ) The second problem was the shower that was broke in another friends room which i'm sorry to say was never sorted ( they ended up using our shower instead )
It's not a 5* hotel & never portrays to be that. You can see it's main use is for hen/stag parties. Every member of staff we came across was very polite & helpful. Checking in & out was easy. Noise was never a problem for us either. The room numbers are VERY confusing as they dont go in numerical order but once you have your bearings it's fine.
The bar is probably my most favorite in this hotel. We got home at aprox 1am & asked if it was open & they replied not at the moment but we can open it for you-and they did. It's a well stocked bar at reasonable prices & they put the music on for us & we had a game of pool with some other guest & were made to feel welcome for as long as we wanted to be there.
SO... all in all this hotel is fine for hen/stag parties or a bed to crash if your going out in bournemouth. Wouldn't recommend for a family stay but it i'm pretty sure years ago it was a fantastic hotel for families etc...
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