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“Perfect for weekend stop over” 5 of 5 stars
Review of BEST WESTERN Montague Hotel

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BEST WESTERN Montague Hotel
3.0 of 5 Hotel   |   13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England   |  
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Ranked #29 of 70 Hotels in Bournemouth
Hereford
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect for weekend stop over”
5 of 5 stars Reviewed November 17, 2013

We stayed at the Montague Hotel in a triple room so that my daughter could attend a university open day. We received a very warm welcome from Charlotte the receptionist / bar staff who later in the evening spent considerable time chatting with us leading to a very pleasant evening in the lounge bar. The hotel is small and personal which we liked. Our room was very clean and comfortable with a massive double bed. The third bed was a sofa bed, which was perfectly adequate. We ate at the hotel and although the menu was not extensive there was something for everyone and the quality of the food was excellent. The cooked breakfast was also excellent and set us up for the day. The hotel is set in a very leafy part of Bournemouth and is only a short walk from the sea front. All in all a very pleasant stay and I would definitely stay here again.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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307 reviews from our community

Traveler rating
    100
    133
    46
    21
    7
See reviews for
47
136
15
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Russian first
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English first
WOKING
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 14, 2013

A typical Best Western hotel. Good value for money. Staff friendly and helpful. Breakfast could be better in that not always freshly cooked and it shows with eggs being hard or bacon being over cooked etc. left under warming lights is my guess. Single rooms a little small but adequate.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2013

We stayed for 2 nights Saturday to Monday.Having stayed here in April, the Hotel was chosen again because of its location (easy walk to beach or Conference Centre and town centre). Arrived early and staff happy to look after our luggage while we headed off to visit family. Very friendly welcome and Hotel warm and clean.Room very spacious and large comfortable bed.Breakfast excellent.We also enjoyed happy hour( from 2pm till 7pm!) in the well stocked bar.We ate in one evening and the food was very nice and reasonably priced.As we weren't flying home till late on Monday the Hotel were happy to look after our bags and organise a taxi to station when we were ready.Charlotte and Anna we look forward to seeing you again soon.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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manchester
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 11, 2013

A lovely hotel with lovely staff. Very clean and rooms are a great size. Food really nice too. On the whole great value for money and we definitely stay again. We stayed 3 nights in 2 rooms on the 3rd floor (rooms 27&28).

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review, November 13, 2013
Dear rsdandy - thank you for such a great 200th review on our hotel.
We couldn't ask for more from our guests when they leave us than that they thought we were a lovely hotel with lovely staff and that their stay was value for money. Thank you also for your comments on the cleanliness of the room and the food. When re-booking if you would like rooms 27 and 28 again all you have to do is ask.
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Farnham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2013

We stayed for 2 nights mid week for my girlfriends birthday. Its positioned in a great location within walking distance from both the beach and town. The hotel is clean, affordable and the staff are very friendly.
I would recommend this hotel to friends and family however would advise on booking to demand not to stay in room 9. This room is next to the reception and immediately above the kitchen. We therefore could hear everything from people falling over in the reception area to the kitchen staff blasting out radio 1 breakfast at 06:45. This is no exaggeration.....you can hear everything!
The kitchen staff kept the radio down the following morning after complaining. However you are still woken by the general labour which goes on within a kitchen. But this wasnt so much the issue the second night in that we had what sounded to be kids running around in the room above us from 06:00. Once we managed to get back to sleep we then had drilling in a neighboring room from 08:40.
After the 2 nights we were quite exhausted. Such a shame.

Room Tip: Avoid room 9!
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review, November 13, 2013
Dear Lifestyle 18,
Thank you for taking the time to tell us about your stay. Please allow me to express my sincerest apologies for any convenience the noise from the kitchen and room above caused you. At the Montague, we strive to provide a superior experience for every guest and your feedback is very important to us.
Thank you again for your helpful feedback and I hope that you will give us the opportunity to welcome you back to the Best Western Montague Hotel and provide you with a much happier experience. We will ensure you are allocated a quiet room.
Kindest Regards
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Southport, United Kingdom
1 review
4 of 5 stars Reviewed November 11, 2013

Stayed only 1 night, unfortunately, in a 3 person room for bed and breakfast on 9/11/13. Welcome was lovely and friendly as were all the staff throughout our brief stay. Room was large enough for 3 adults to move about easily. Breakfast was excellent; all freshly cooked to order. Nothing appeared to be too much trouble for any of the staff. We would happily recommend this hotel to anyone.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review, November 13, 2013
Richard W, thank you very much for your review. We were really delighted you enjoyed your stay with us and that our team made you feel so welcome. We find it very rewarding to receive such great feedback and i can assure you your comments have been read by all our staff.
Hopefully we will have the pleasure of your company again in 2014.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Montague Hotel

Address: 13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
#16 Business Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Montague Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
The BEST WESTERN Montague is a friendly 31 en-suite bedroom, Metro bed and breakfast hotel.The hotel is in a fantastic location when visiting the south coast. Being only a stones throw away from the cliff tops with spectacular views across the bay, open promenade and miles of sandy beaches. Only a five minute walk will bring you to the town centre with its shops, bars, restaurants, cafés and vibrant night life. For the business traveller we are in a prime location for the Bournemouth International Centre.Our key facilities include: complimentary high-speed internet access in all rooms and public areas, lift to all floors, ample free car parking and a 24 hour reception, bar and night porter service. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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