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“Enjoyable 5 nights stay mid-August Connaught Lodge” 5 of 5 stars
Review of The Connaught Lodge

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The Connaught Lodge
4.0 of 5 Hotel   |   32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England   |  
Hotel amenities
Ranked #12 of 70 Hotels in Bournemouth
Heathfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Enjoyable 5 nights stay mid-August Connaught Lodge”
5 of 5 stars Reviewed August 16, 2014

We stayed at The Connaught Lodge for the first time and we extremely impressed by the efficiency and friendliness of the staff and relaxed atmosphere.

We had a 3rd floor room which was light and reasonably spacious with a clean and modern bathroom with good toiletries. Wifi was perfect both on phone and tablet. The usual tea/coffee- making facilities, good size TV, hair-dryer and a fan. Fairly centrally located, 4/5 minutes from the sea. Perfect for nice walks and exploring Bournemouth. We had not trouble finding parking space within the hotel each evening.
Jan & Geoff


Excellent breakfast, with a good range of options in the restaurant. In the evenings, there is the option of very good, well-presented food from either the restaurant or brasserie which has a bar and a spacious lounge area.

We have used the indoor swimming-pool, which was of a good lenght plus steam-room, jacuzzi and sauna. Also there was separate cardio and weight-training gym.

In all, we found the hotel with a happy and friendly atmosphere, which made for a good value and enjoyable short break. We strongly recommend the hotel and certainly intend to stay there again.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, August 18, 2014
Glad you enjoyed your stay Jan and thank you for your fabulous review. Until the next time...

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!!
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166 reviews from our community

Traveler rating
    86
    52
    18
    9
    1
See reviews for
26
90
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014

We have just enjoyed a lovely three day stay at the Connaught Lodge . We will definitely be back next year as this is the best Hotel we have stayed in Bournemouth ever .
Our family room was lovely with nice decor , comfortable beds , a massive walk in wardrobe and nice clean shiny bathroom .
My kids and I enjoyed the pool and eating breakfast every morning in the courtyard .
The staff are very well presented and polite and the food is top quality - we ate at the Brasserie twice lovely food !
Overall the best Hotel in Bournemouth and we will be back next year !

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, September 2, 2014
Glad you and your family enjoyed your stay with us Suki, thank you very much for your "Lovely Hotel" review.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlborough, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 12, 2014

Very welcoming staff at reception with clean but snug rooms. We stayed in the lodge and had breakfast in the courtyard. The Bar had just introduced cocktails which were very nice. Unfortunately didn't manage to try the pool & spa but other guests we spoke to said it was lovely.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, August 18, 2014
Delighted you had such an enjoyable stay Suzanne, thank you very much for your lovely review. Hopefully on your next visit you'll have time to enjoy the spa facilities.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 10, 2014

Just stayed in the lodge This building is still being upgraded our room had been decorated except the back of the bathroom door and frame, looked old and tired, It is rated as a 4 star I would say not there yet. Little disappointed with fire extinguisher signs on the walls but no extinguishers? also note that CCTV operates through out yet no public signage stating this. You are being monitored with out your consent Would I stay here again. No I think its expensive for the size of the rooms Staff are friendly and helpful. would say the service one night after ordering took an age, and with little children not good. wifi in the lodge does not work unless you hang out the front windows.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, August 16, 2014
Many thanks for the review Hender - CCTV is there for the safety and welfare of all our guests as it is in every street, store, hotel, etc., etc!! Please let me know which room you stayed in so I can check the finishing touches.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk
Top Contributor
66 reviews 66 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed July 25, 2014

This was the third time we have stayed at the Connaught but the first in the Lodge. We had room 232 on the third floor. Although we arrived early our room was ready and we had no trouble parking. Receptionist was very friendly and helpful explained everything to us. Fortunately times of breakfast and pool opening times are printed on the room card. Room was very large with sofa and a built in wardrobe which also had a portable fan which was a nice touch considering the weather was very hot . Room lovely and clean with a well appointed bathroom all clean with complimentary water and the usual tea and coffee etc. did not find being in the lodge a problem at all just a short walk to main hotel or you could cut through the garden. Breakfast was very nice with all usual choices along with cooked items. We sat on the terrace for breakfast and found the staff to be attentive and efficient. The pool area is good with good changing facilities etc. just need a £1 for a locker which is returned after use. Overall I cannot praise this hotel highly enough the staff are very good, their level of customer service is excellent from the room cleaner to the lady in the spa they are happy to help you with any request you may have. We would stay again and not hesitate to book the lodge again as it's location is brilliant for a walk along the sea or I to the shopping area.

Room Tip: Corner room 232 is large, airy with an excellent bathroom.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 30, 2014
Thank you very much for your very comprehensive review Mumsie and delighted to read that you enjoyed your stay in the Lodge. We have done an amazing amount of work in the building and the entrance hall is the final stage of our works after which it will look amazing!!

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

We stayed for two nights in the Lodge of the hotel .
We were very impressed with the hotel it was very clean & the staff very helpful.
There was lots of choice at breakfast & the waiting staff very efficient .
The only downside to our stay was that the bedroom although very clean & comfortable was extremely hot even with the windows open & the view left a lot to be desired.
Having said that we will be sure to book this hotel again when travelling to the area.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 24, 2014
Many thanks for your 5 star review Basmaxi - we are a centrally located town house hotel in the middle of Bournemouth so views are not our strong point but service with a smile most certainly is!! Hope to see you again in the near future.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
Top Contributor
338 reviews 338 reviews
49 hotel reviews
Reviews in 90 cities Reviews in 90 cities
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed July 14, 2014

We went to a wedding at this hotel which is located very close to the beach and is clearly very popular as it was busy and the car park was pretty full although fortunately we managed to find a space.

The drinks reception was held in a beautiful secluded garden to the side of the Connaught Lodge and you just wouldn't know it was there or that you were in Bournemouth. The plants are very mature and there was plenty of seating in the form of rattan chairs and tables.

The staff had laid out drinks in the shape of a heart which was very pretty and effective.

It was an ideal venue for photographs and there was live music provided by an excellent saxophonist which really gave great atmosphere on a brilliant sunny day.

Didn't stay at the hotel so can't comment on the rooms but the rest of the place we saw looked very nice, it was clean and the staff were friendly

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 20, 2014
Hopefully the next time we see you Angie will be as an overnight guest - delighted you loved the hotel and in particular the secluded garden which is very popular this time of the year, especially for breakfast. Many thanks for your super review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular a bath or shower room that you want and rightly expect.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Connaught Lodge

Address: 32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #12 of 70 Hotels in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Connaught Lodge 4*
Number of rooms: 27
Official Description (provided by the hotel):
The newly refurbished, AA 4 star Connaught Lodge offers smart and comfortable en-suite accommodation and is centrally located on the West Cliff being just 500m from the town centre, the BIC, Pavilion Theatre, pier and those golden, sandy beaches. Free WiFi, Free Parking and complimentary membership of the Bluewater Spa, located in the adjacent Best Western Connaught Hotel, is available to all Lodge guests. The spa has an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna, 2 gymnasiums and a massage and beauty therapy suite. After a relaxing day in the Spa why not enjoy a superb dinner with first class wine in Blakes', the Connaught's award-winning, double rosette restaurant, also located in the main building, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by the Head Chef, Ben Nicol and his young team of highly qualified chefs. ... more   less 
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