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“Lovely secluded garden” 4 of 5 stars
Review of The Connaught Lodge

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The Connaught Lodge
4.0 of 5 Hotel   |   32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England   |  
Hotel amenities
Ranked #12 of 70 Hotels in Bournemouth
Poole, United Kingdom
Top Contributor
336 reviews 336 reviews
48 hotel reviews
Reviews in 90 cities Reviews in 90 cities
183 helpful votes 183 helpful votes
“Lovely secluded garden”
4 of 5 stars Reviewed July 14, 2014

We went to a wedding at this hotel which is located very close to the beach and is clearly very popular as it was busy and the car park was pretty full although fortunately we managed to find a space.

The drinks reception was held in a beautiful secluded garden to the side of the Connaught Lodge and you just wouldn't know it was there or that you were in Bournemouth. The plants are very mature and there was plenty of seating in the form of rattan chairs and tables.

The staff had laid out drinks in the shape of a heart which was very pretty and effective.

It was an ideal venue for photographs and there was live music provided by an excellent saxophonist which really gave great atmosphere on a brilliant sunny day.

Didn't stay at the hotel so can't comment on the rooms but the rest of the place we saw looked very nice, it was clean and the staff were friendly

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 20, 2014
Hopefully the next time we see you Angie will be as an overnight guest - delighted you loved the hotel and in particular the secluded garden which is very popular this time of the year, especially for breakfast. Many thanks for your super review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular a bath or shower room that you want and rightly expect.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
    86
    52
    18
    9
    1
See reviews for
26
90
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Harlow
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 9, 2014

9 Redhatter friends spent a lovely weekend at this hotel. Staff were great. Bedroom was comfortable and so were lounge areas and gardens. Walked to town and beach about 10 - 15 minutes. Would stay again,

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 20, 2014
Thank you very much Molly, glad you and the Redhatters had such a lovely time. See you again soon I hope.

Best wishes

David F Miller
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haverfordwest, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

What a lovely hotel. Could not fault anything. Stayed 3 nights had lovely clean room everyday.
Staff were amazing, nothing was too much trouble & all very polite & looked good in uniform.
Food was amazing ,had breakfast also ate in both restaurant & bar.
Would not stay anywhere else in Bournemouth.
Well done to all the staff could not fault you. see you again soon
Gill

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 20, 2014
And we look forward to seeing you too Gill, thank you very much for your delightful review.

Best wishes

David F Miller
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed for 1 night in the Lodge building next door, good size comfy bed. Good breakfast nice choice of different foods. Fairly small Spa and gym which was underground, fairly busy which was a put off. Overall would recommend this place for short stays, any longer would be bored in the hotel. Professional staff very efficient.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, August 16, 2014
Many thanks for your review James; hopefully on your next visit the club will not be so busy!!

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

This hotel has everything you need for a relaxing time away, it is beautifully decorated with modern bedrooms, spa and pool. But what makes this hotel so excellent is the wonderful service of the staff from reception to Peter at the breakfast bar, very professional and delightful, an asset to the hotel. I cant wait for my next visit to Bournemouth and I will surely be telling my family, friends and work colleagues about my memorable experience, Thank you.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 9, 2014
Thank you so much AJS for your "Best Service" review and I hope the return visit is sooner rather than later!!

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular a bath or shower room that you want and rightly expect.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 1, 2014

What we liked most about this hotel was the staff and especially the staff in the breakfast room, they were so nice, so efficient and so helpful. Nothing seemed to be any trouble for them and we looked forward every morning to sit down and have breakfast. (Also the other members of the staff were very nice but we did not have so much contact with them!) The food of the breakfast was delicious and especially the hot buffe.
The room in the lodge was rather average and the beds were a bit firm for our tast. The room was perfectly clean. When we asked for an extra pillow and a better fan in the room (there was something wrong with the first fan) it was immediately seen to.
The location of the hotel is very good with walking distance to the beach and to the centre of the town.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 9, 2014
Thank you for the "Fantastic Staff" review Karin and delighted you enjoyed your stay so much. I hope you manage to get over to see us again soon.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular a bath or shower room that you want and rightly expect.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 26, 2014

i absolotely love this place as......
The food is splendid ,dinner, lunch and breakfast. Breakfast offers you the simple home breakfasts aswell as fruit, yogurt , great drinks, the full english and loads more.The town is great as you can sleep in the room, have breakfast, maybe have a dip in the pool and then pop into town. You could go to the beach/pier, the cinema, the shops and loads more.The pool is lovely as theres a great jucusi, steam room and sauna. Theres also spa treatments which are lovely.The fitness suite is terrific.The rooms are clean and well looked after which is really great. the only thing I would improve is the no diving rue in the pool as its good fun

Room Tip: I had a famly room with aq bunk bed and a double bed. Lovely.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at The Connaught Lodge, responded to this review, July 1, 2014
And I JUST LOVE YOUR REVIEW!!!!!!!!!!!!!!! Thank you very much Fluffy, you obviously had a great time with us - I hope you do it again and soon.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Connaught Lodge

Address: 32 West Hill Rd | West Cliff, Bournemouth BH2 5PH, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #12 of 70 Hotels in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Connaught Lodge 4*
Number of rooms: 27
Official Description (provided by the hotel):
The newly refurbished, AA 4 star Connaught Lodge offers smart and comfortable en-suite accommodation and is centrally located on the West Cliff being just 500m from the town centre, the BIC, Pavilion Theatre, pier and those golden, sandy beaches. Free WiFi, Free Parking and complimentary membership of the Bluewater Spa, located in the adjacent Best Western Connaught Hotel, is available to all Lodge guests. The spa has an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna, 2 gymnasiums and a massage and beauty therapy suite. After a relaxing day in the Spa why not enjoy a superb dinner with first class wine in Blakes', the Connaught's award-winning, double rosette restaurant, also located in the main building, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by the Head Chef, Ben Nicol and his young team of highly qualified chefs. ... more   less 
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