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“Weekend getaway!” 4 of 5 stars
Review of Riviera Hotel & Holiday Apartments

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Riviera Hotel & Holiday Apartments
3.0 of 5 Hotel   |   12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England   |  
Hotel amenities
Ranked #17 of 73 Hotels in Bournemouth
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Weekend getaway!”
4 of 5 stars Reviewed July 16, 2014

Hotel is in a nice road, plenty of parking and walking distance to beach. Plenty of amenities at the hotel although didn't use them was out most of the time. Room clean and bed comfortable but basic decor and water took ages to flow out of taps. But for a weekend it served a purpose. Breakfast was great, plenty to choose from and the service was good. We ate out for lunch and dinner as so many places to do so in Central Bournemouth and towards Sandbanks as situated in between. Would book to stay there again for its location and service.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, Director of Sales at Riviera Hotel & Holiday Apartments, responded to this review, July 21, 2014
Dear Donna R

Thank You for your comments. We hope to have the pleasure of welcoming you again at the Riviera Hotel.

Kind Regards
SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Surrey, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2014

We received a room upgrade to a room with a large balcony & sea view. The room had 3 beds (1x double & 1x single) & had plenty of space. The bathroom was modern, clean & also spacious, although the water pressure in the shower was a little weak & we couldn't remove the shower head from the wall. The hotel was clean & tidy & facilities were good for a UK hotel. All the staff were lovely & really made the effort to be helpful & pleasant. The food at breakfast & the evening meal was exceptionally good also. Nothing was too much bother, so it seemed.
I would really recommend this hotel & would definitely stay again. Plus it was a short 5 minute downhill walk to Alum Chine beach, which is beautiful. So location was an added bonus too :)

Room Tip: Choose one of the rooms with the balcony & sea view.. worth the extra cost :)
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, General Manager at Riviera Hotel & Holiday Apartments, responded to this review, July 21, 2014
Dear Natalie L

Thank you so much for your kind words . We are thrilled that you had a great break with us and we look forward to welcoming you back soon.

Kind Regards
JG
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

We were not expecting the room to be that good, we had a great view and balcony which was not planned! Out of blue we had a room with a balcony with wonderful sea view!

The room was spacious and loads of space, most importantly clean and tidy!

The location was so convenient and 5 mn away for the beach

BREAKFAST was great no complain at all and staff were very kind and friendly!

Definitely give it another go!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review, July 21, 2014
Dear Save R

Thank you for your Great comments !! We are all thrilled that you had a great time with us and that you liked our beautiful sea view room!

We hope to see you again, once again thank you !

Kind Regards

SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 9, 2014

This a such a lovely hotel, the staff are so friendly and helpful and really understand that great customer service is very important. We stayed in the apartments which were very clean and spacious (bathroom a little dated but we can forgive that!) nice quiet area and breakfast buffet is well worth the money on the special deal. We'll be booking up to come again for a long weekend as there is plenty to explore. Given this hotel the top rating for the staff and warmth of welcome!!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review, July 21, 2014
Dear Jeanette N

Thank you so much for your fantastic comments. I shall pass it all to the rest of the team , we would like to thank you for staying with us and we hope to welcome you soon!

Kind regards

SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 6, 2014

The service provided, friendliness of staff, general cleanliness of both the room and public areas were all excellent. Breakfasts were very good. We particularly enjoyed the indoor pool and spa. Close to the beach. The area was a bit too quiet for me in the evening, albeit I realise this would suit most people (including my wife!). I like live entertainment and struggled to find anything within a mile or so. It is about a 30 minute walk to Bournemouth town centre along the promenade.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review, July 21, 2014
Dear Bernard U

Thank you so much for your kind comments. We are happy that you had an enjoyable stay with us and we hope to welcome you back at the Riviera Hotel.
If you like lively weekends then perhaps you might want to join us for the Riviera BIG Band Weekend which is on Friday 10th to the 12th October 2014 - It will be fantastic

Kind Regards

SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2014

Perfect location and best value for money for bed and breakfast, can't wait to go back. Only negative is lack of air conditioning when the British weather is unusually hot, however hotel staff very approachable and will help with any problem, may try an apartment next time as overlooking the lovely outdoor pool area

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, Guest Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review, July 21, 2014
Dear Lillyarthur,

Thank you so much for your lovely comments. So pleased that you had a great time and we look forward to welcoming you back soon.

Kind Regards

SB
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 3, 2014

This is a lovely hotel, with attentive staff, very clean rooms, and excellent food. Every member of staff was polite and helpful. Although the rooms are quite small, they are exceptionally clean, and nice large bathroom. Fan provided as it was quite warm in the rooms. The breakfast was superb with good quality food. Lift for guests with disabilities, and good space between tables in dining room making it easy to move around. Only issue was with parking, when hotel is busy so is the car park and some guests without disabled badges were using the designated parking bays which made it difficult for us.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, Public Relations Manager at Riviera Hotel & Holiday Apartments, responded to this review, July 21, 2014
Dear ShortShazzy,

Thank you for your lovely comments. We are thrilled that you had a great break with us and we hope to welcome you back .

Kind Regards

SB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riviera Hotel & Holiday Apartments

Address: 12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Bournemouth
#19 Business Hotel in Bournemouth
#23 Family Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riviera Hotel & Holiday Apartments 3*
Number of rooms: 75
Official Description (provided by the hotel):
Good value hotel in Bournemouth which is renowned for its warm service and excellent food in spectacular surroundings – perfect for holidays in Bournemouth. ... more   less 
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Also Known As:
Riviera Hotel And Holiday Apartments
Riviera Hotel Bournemouth
Riviera Hotel Holiday Apartments

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