We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value, well located and the staff were great” 4 of 5 stars
Review of Riviera Hotel & Holiday Apartments

Save Saved
You added Riviera Hotel & Holiday Apartments to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Riviera Hotel & Holiday Apartments
3.0 of 5 Hotel   |   12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England   |  
Hotel amenities
Ranked #17 of 70 hotels in Bournemouth
worthing
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Good value, well located and the staff were great”
4 of 5 stars Reviewed November 26, 2013

We got a really good priced deal for a Sunday night which included breakfast, room with a balcony and a sea view. The room was an okay size but not big enough for anything larger than a standard double bed which is a bit of a squeeze when your used to a super king! The mattress was very comfy and the room had all you needed. Be aware though the walls are thin and you can hear your neighbours! We were aware that the hotel was fairly empty yet we were surrounded by the few guests they had which was a shame noise wise.
All the staff we encountered were friendly and helpful, reception explained everything to us when we checked in and service in the restaurant was very good. The dinner was good and reasonably priced with the set menu. At breakfast we were well looked after, the poached eggs were perfect and the toast appeared to be griddled which gave it a nice flavour. The bacon and sausage were a little greasy, presentation of the beans not great ( we were the last in so they had been there a while ) and no mushrooms.
The communal areas of the hotel including restaurant furnishings have all been updated recently, outside areas looked a little dated in comparison including the sauna but it worked okay.
Overall we couldn't have got better value for money in this sort of location and would definitely come back to this hotel another time

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

403 people have reviewed this hotel

Traveler rating
    177
    128
    65
    23
    10
See reviews for
125
165
13
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Walton on Thames
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 22, 2013

We booked a winter 2 night, mid-week stay as part of a special deal for bed, breakfast & evening meal at a very good price.

Upon arrival at the hotel we were met by the reception staff who were very friendly, efficient and knowledgeable. Payment was made upfront and we were given a code for free Wi-Fi throughout the hotel & a parking ticket to display on the dashboard of our car which was parked in the bays at the front of the hotel. There is additional parking at the rear. We also booked our sitting times for the evening meals at this time – but there is no pressure to do so.

The hotel only has one lift, but waiting time to use it was minimal. Our room was on the 2nd floor, and was located through the twisting corridors. The room itself was quite small, but adequate for a short stay. The balcony had a sea view – which was a bonus! The bed was a standard “Double” and was very comfy. The wardrobe had plenty of hangars, tea & coffee were provided & a flat screen TV topped off the main living space.

Fresh fluffy towels were provided in the bathroom along with small sample bottles of shampoo, shower gel & soap; the heated towel rail was very well received. The bath, basin, toilet & shower curtain were all well cleaned. Toilet roll was plentiful.

The evening meal in the restaurant was very good. Three courses, with four choices for each course all individually cooked and very well presented – very tasty. Breakfast was a buffet affair with a choice of cereals, yogurts, pastries, tea, coffee, juices and of course the cooked breakfast – all very filling. The serving staff were all very polite & attentive.

Our stay also included use of the leisure facilities. In the basement is a small (but just big enough to swim lengths) swimming pool, Jacuzzi & sauna. Reception will hand out towels to use free of charge, when finished leave them in the wash bins by the pool. The changing facilities are a little restricted, we found that it was a good idea to walk down in t-shirt, shorts & flip flops to save fussing around. There are lockers by the pool, have a £1 coin (returnable) ready. There is no lifeguard present, but the area is monitored by CCTV.

The hotel was relatively quiet (time of the year) but there were two coach parties of older guests staying for the week. They tended to be out on trips for most of the day, eat dinner early before being entertained by a singer or taking part in a quiz in the bar/lounge. We were lucky enough to find a “Jazz Club” taking place on the Wednesday night (quite regular) in the separate function suite which was free entry to hotel guests. Drinks prices throughout the hotel were reasonable.

The location of the hotel was ideal for us. It is in a quiet residential/bed & breakfast area on top of the cliffs away from the shops & town. It is only a short walk down to the beach & the chines, but of course up a steep hill on the way back! A walk to the pier is just right to blow away the cobwebs and will take about 30 - 40 minutes for a leisurely stroll.

Would we go back? Yes without a doubt, this was our 3rd stay. It was quiet, but that is its charm. At 50 years of age, we were the youngest guests by a long way on this occasion but on our previous stays (especially the “Twixmas” breaks) the cliental is right across the board.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 17, 2013

Stayed here in September 2013 for 4 nights midweek. On arrival, was upgraded to a better room when the receptionist saw us with baby buggy, as the original room apparently had lots of steps to get to. New room had balcony and a (distant) view of the sea which was a pleasant bonus. Hotel is in a really good location for walks along the lovely beach, etc. Baby boy enjoyed the indoor pool. What really makes this hotel though are the helpful / friendly staff - been a long time since I've been somewhere where the hotel team is so attentive / willing to help. Highly recommended.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed November 15, 2013

I live in Bournemouth but for reasons I will not go into I had to book somewhere to stay locally for 3 nights. The look of the place is rather old-fashioned but the atmosphere is very homely, the staff are pleasant and the rooms are decent to very good. There is an indoor swimming pool in the basement and a jacuzzi. I only had supper there once and the food was fine. I would say excellent because the vegetables were the best I think I have ever had in a restaurant and the pudding was fantastic but the steak I had was ok by quality but seemed to have been steamed and then deep fried as it was all soft on the inside and a uniform golden brown on the outside! It didn't really matter because I wasn't there for the food and anyway there are plenty of restaurants nearby.

I definitely would go again and in fact sent surplus family there for 4 nights the other week.

Room Tip: If you want a sea view go for the second floor as the sea view is more restricted on the first.
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2013

Just returned today from another excellent stay at The Riviera. Lovely room onthe first floor, sea view and balcony and could not have wished for better weather.

Mr Gould and his staff are always welcoming and friendly and couldnt do enough for you and I did enjoy him being our wine waiter a couple of times.

Food was once again excellent, particularly enjoyed the Mackerel starter and the Duck main. Thoroughly enjoyed the entertainment in the bar last night (Wednesday).

We will be returning next year and look forward to seeing the familiar faces.

Room Tip: Get a sea view and balcony room, worth it for a little bit extra.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 14, 2013

We have recently returned from a two night stay in one of the superior holiday apartments at the Rivera hotel, and we were really impressed. We booked an apartment as we needed the space and privacy as we have two dogs. The apartments have their own entrance on the next road along from the hotel. This was ideal as we don't like staying in hotels where you have to walk the dogs through a reception area. The apartment was spacious and clean and had everything we needed. We didn't really use the kitchen but it was very well equipped. The apartment was very warm and tastefully decorated with a huge flatscreen TV and DVD player. Our only criticism was that the double bed was not of a great quality but we walked so much we slept well :-) We will definitely be back and stay longer next time!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed November 13, 2013

Visited this hotel for a few years on the weekend before Xmas with around 20 family members. Always good value for money, clean, friendly and great food. We hadn't been back for some 19 years due to family coming along. Then around 4 years ago we returned with our youngest daughter and her boyfriend. It was just the same ! Refurbished but still clean, friendly, value for money and great food. Since then we have bed. Going at least on e a year for a few days at Easter and in October. A few times the whole family have gone. Caters for all ages !

Room Tip: Sea view with balcony !
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Riviera Hotel & Holiday Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riviera Hotel & Holiday Apartments

Address: 12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Bournemouth
#17 Business Hotel in Bournemouth
#24 Family Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riviera Hotel & Holiday Apartments 3*
Official Description (provided by the hotel):
Good value hotel in Bournemouth which is renowned for its warm service and excellent food in spectacular surroundings – perfect for holidays in Bournemouth. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, Travelocity, Tingo, Otel, HotelsClick, TripOnline SA, BookingOdigeoWL and Venere so you can book your Riviera Hotel & Holiday Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riviera Hotel And Holiday Apartments
Riviera Hotel Bournemouth
Riviera Hotel Holiday Apartments

Owners: What's your side of the story?

If you own or manage Riviera Hotel & Holiday Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.