I have just come back from a week away at this destination and 1 word to say about this place is great!
The staff are extremely pleasant and welcoming(always looking for tips), the food at the grill is astonishing and the food in the restaurant is also tasty however not a wide range of variety. The pool is great however in hot weather it can be busy at times and not enough sun beds, on the other hand pool staff are polite, friendly and pleasant as well.
The rooms are cleaned everyday and some days we had chocolates placed on our beds and curtains closed, and the air conditioning in the room works however, we noticed when staying there that they kept turning the air conditioning off even when it was too hot.
The bad thing about this hotel for me is that I have a peanut allergy and they don't have consideration for those people who do have allergies, we ordered drinks at the bar and straight away they gave us peanuts and didn't ask if we would like them or not when the waiter went to remove the peanuts they spilt them on the table this made me feel uncomfortable as I was scared of a reaction to the peanuts.
Also on multiple occasions we went to sit down to have a drink and there was peanuts on the table which hadn't been cleaned up, the waiter came over to order our drinks but still left the table dirty, we had to specifically ask them to wipe down the table because of an allergy and they were really understanding and happy to.
Breakfast, the options and the taste of breakfast is amazing, one of the best parts there is so much on offer and you can have something different everyday. However, they also here had peanut butter out with dirty spoon on side which also had jam on and they were also serving peanut cereal, I have been to this hotel many times before and this was new to me not a good idea to keep encouraging nuts especially when nut allergies are popular.
I would finally recommend this hotel to go to but the staff do need to informed about allergies.
- Official Description (provided by the hotel):
- Sweeping sea views, an exquisitely detailed lobby and outstanding staff welcome you to the Bournemouth Highcliff Marriott Hotel. Located adjacent to from the Bournemouth International Centre on the Dorset coastline, we offer a setting that both business and leisure travellers will appreciate. Richly appointed guest rooms offer supreme comfort and secure high-speed Internet. In summer, the sun terrace and outdoor pool provide the perfect retreat. Wifi is available free of charge in the lobby, lounge and bar to all hotel guests. ... more less
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- Also Known As:
- Marriott Bournemouth
- Bournemouth Marriott