There was good, bad, and ugly on this visit but overall ended up giving this a four rating. The good, the staff, very pleasant, not only willing but very quick to help with any issue. The location atop the cliffs with wonderful views of the water from all public locations is lovely, and you are only steps away from enjoying a walk along the English channel. The outside included a terrace with benches and tables, and apparently outdoor seating for the bar (although it was raining and cold so i could not enjoy), likely perfect late spring and summer months when a bit warmer. I stayed in one of the cottages on the first floor of the two story flats. Plenty of windows, and two doors, one to the garden the other to the street, not fancy but clean with minimal lighting. The bad, my room was very cold when I arrived and I quickly turned up the heat, an hour later still no heat so I called the front desk. They quickly sent someone to assist and he adjusted the heating units a bit, left for tools returned quickly and finally heat! The shower was powerful enough to blow the curtain out several times, and it was a struggle to keep the water from pouring out on the floor. The bathroom was freezing, the only thing warm in there was the towel warmer and the water. Now the ugly, the wifi pricey, and unreliable in the room, the hard line broken and i taped it to my laptop to make it stay put The bed was a lumpy, squeaky horror. Every time I moved (often to get away from the lumps) it would shudder as if about to collapse. The howling wind came through the windows and doors, but somehow added not subtracted from the ambience. In the end I decided the real fault was the horrible bed and freezing bathroom but the staff and location moved this from a 3 to a 4 in my review
- Also Known As:
- Marriott Bournemouth
- Bournemouth Marriott
- Official Description (provided by the hotel):
- Sweeping sea views, an exquisitely detailed lobby and outstanding staff welcome you to the Bournemouth Highcliff Marriott Hotel. Located adjacent to from the Bournemouth International Centre on the Dorset coastline, we offer a setting that both business and leisure travellers will appreciate. Richly appointed guest rooms offer supreme comfort and secure high-speed Internet. In summer, the sun terrace and outdoor pool provide the perfect retreat. Wifi is available free of charge in the lobby, lounge and bar to all hotel guests. ... more less
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