This hotel has been living a bit on past glories from a bye gone era but is now part of the Peel Group of hotels and you can see that there is a real concerted effort going into bringing it up to date. They are doing this by utilising the raw skills of a very young staff who all seem keen to make your stay a memorial one. The food is good and the waiting staff attentive, perhaps just a bit too attentive at times though. The wine choice is also good but a touch on the expensive side. The main lounge / bar area is really comfortable and the bar staff bright, cheerful and welcoming but please try and get the nuts and crisps out before drinks are drunk and glasses are empty. On the day we stayed breakfast was a disaster with queue's out of the dining room door, cold greasy food with fried eggs like rubber bullets but the coffee was great. Our room was nice with a comfortable bed, a good size flat screen telly and free Wi-Fi. It was also very warm though and even with the radiator off it was necessary to keep a window open. The spa wes great with an excellent 'Tropicana' style sauna and possibly the best steam room outside of Budapest that I have ever been in. The swimming pool was a reasonable size and at a lovely temperature but the Jacuzzi was in poor repair with loose and broken tiles and gritty grouting floating about in the water. To get new customers the hotel are offering some good weekend deals so it is worth asking about these but try to get them to include the cost of parking as there is no on-street parking available anywhere near and its £13 a night to park on-site..! I expect that in a 5 star hotel in london but not at a hotel hungry for business in sleepy Bournemouth. The hotel itself is just off the main town square and within walking distance through delightful gardens to the sea and other attractions. Overall, not bad value, good honest food especially if they sort out the problem with breakfast and a good nights sleep. I would go again but would need to be convinced that everything was going to be more perfect than I have judges on this visit.
- Official Description (provided by the hotel):
- Bournemouth's premier AA four-star hotel, The Norfolk is Ideally positioned within a short stroll of the resort's major attractions - including its award winning gardens and golden sand Blue Flag beaches.Originally converted from two imposing Edwardian villas, The Norfolk Hotel today boasts 95 spacious and thoughtfully-equipped en suite guestrooms. The Norfolk Hotel's lounge and bar provide the ideal setting to relax and enjoy morning coffee, a new and innovative range of afternoon teas, or evening cocktails.Recently-introduced Friday Fizz events invite guests and non-residents alike to celebrate the start of the weekend with sparkling wines and Champagnes at half price between 4pm and 8pm.The lounge opens on to The Norfolk Hotel's impressive Art Deco verandah which, along with the hotel's secluded gardens alow visitors to eat, drink and be merry al fresco The gardens are also the Venue for The Norfolk Hotel's summer barbecue season which runs from May through September. From noon to 9pm, guests can lunch or dine in the summer sun or when the weather refuses to co-operate move into Echoes, the hotel's fine-sining restaurant. Guest facilites also include a glass-roofed heated indoor pool, whirlpool, steam room and sauna, while the Orchid Rooms Beauty Salon offers a wide range of beauty, holistic and clinical therapy treatments in a quiet and relaxed environment. ... more less
- Reservation Options:
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- Also Known As:
- Norfolk Hotel Bournemouth
- Hotel Norfolk Royale