I stayed with my seven year old geandaughter and unfortunately We had to vacate our room due to the severe storm and spent our first night in the hotel reception .The staff went out of their way to make sure we were comfortable and
the next day they found us an alternative room and offered us complimentary dinner for 2 nights as compensation which we were very happy with as the storm
was not the hotels fault !
The restaurant food and service were excellent and efficient
Whilst the rooms are a little tired they are undergoing a refurbishment programme but the friendliness and helpfulness of the staff more than make up for this
We found the owner approachable and in attendance on all three days that we are there and all staff very professional
We have stayed in 5 star hotels that may have had better facilities and better decorated rooms but they have not provided the friendly helpful assistance that this hotel offered. We would certainly stay there again
- Official Description (provided by the hotel):
- This superb privately owned AA 3 Star Bournemouth hotel boasts 109 en-suite rooms and deluxe suites. It is ideally situated in the heart of Bournemouth's East Cliff, only a short walk from the busy town centre where you can find the Bournemouth International Centre (BIC), the Pavilion Theatre, family friendly pubs and restaurants that cater for all tastes. We are a few minutes walk away from Bournemouth's Blue Flag award winning, golden, sandy beaches and Bournemouth Pier. ... more less
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- Also Known As:
- Queens Hotel Bournemouth