My wife and I have just returned from our second stay at The Cumberland Hotel.
We stayed for four nights in a sea view room on a dinner, bed and breakfast basis
We were initially allocated room 407 which seemed fine, if a bit garish in the decor department (gold coving!). This room had an a locked door leading to the room next door and there always seems to be a noise problem with these adjoining doors. Judging by the very loud intimate noises the couple in the next room were having a great time!
We retired around 10pm but by 1am had still not managed to get to sleep because of a strange thruming noise somewhere in the room that totally prevented me from sleeping.
In desperation I went down to reception and the very helpful night porter offered me the key to room 411, I went back upstairs to find the key didn't work. Back down to see the night porter again and this time got the key to room 412.
We crashed out around 2am and woke around 7am and moved all our belongings along the corridor to our new room.
During our whole stay we experienced very high winds and I'm pretty sure that the problem we experienced in room 407 was the wind blowing a flag pole on the roof above our room, anyway the problem was handled as well as possible by the hotel staff and I even negotiated a few free drinks vouchers as a bonus!
The rest of our stay was fine, as stated by previous reviewers the public areas and the Mirabelle restaurant are really plush and stylish, the bedrooms less so but perfectly adequate.
I can't agree with a previous reviewer who criticised the quality of the breakfast (the eggs were absolutely fine) also that the food was too far away, this is no problem for the able bodied and as stated on the menu you can be served at your table if you ask, there are plenty of helpful staff on hand to help.
Dinner each night was fine served by friendly staff, wine was expensive (around £7.00 for a 250ml glass) but no more than in other hotels, I just feel they would sell more if the prices were
In conclusion a very pleasant stay, in particular the staff are a credit to this hotel, we visit Bournemouth regularly and The Cumberland is now our hotel of choice.
- Official Description (provided by the hotel):
- Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Despegar.com, Agoda, EasyToBook, Odigeo, TripOnline SA and Tingo so you can book your The Cumberland Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cumberland Bournemouth
- Cumberland Hotel Bournemouth