Just returned from a weekend at Heathland, in a group of 50 people. This group has used the hotel for the past few years, but this year the standards appear to have dropped. Although the staff tried to help, many people complained of the lack of heating. The staff tried to supply heaters, but this occasionally caused the fuses to blow. Personally, we had a flickering light in the bathroom, which was reported to reception on Friday evening, but when we left on Sunday afternoon, it still hadn't been fixed. I understand the star rating system, but The Heathlands is looking a bit tired, and in my opinion needs to be refreshed, and have sufficient staff on hand, to meet its customers needs.
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