I took my 86-year old mother for a short break here from the 22nd of June. She uses a cane and I was on crutches due to a bad ankle injury. Nothing was too much trouble. Help with the bags, putting my ice packs in the freezer in the kitchen (no minibars in the rooms), offering to carry things. The staff are genuinely there to help, obviously communicate with each other and actually try to anticipate what guests might need, such as an exchange I witnessed in the bar one evening when having a light supper with mum.
The bartender/waitress approached other guests and asked if they wanted a fan as they were staying on an upper floor and it could get quite stuffy up there. The guests replied it was fine, they didn't require one but were obviously pleased at the thoughtfulness.
The breakfast buffet is standard, good selection, with eggs, etc. kept warm and the coffee and tea are good quality. It is worth eating in the restaurant or having a meal in the bar as the chef makes even simple things like fish and chips taste really delicious as the ingredients are very fresh and it's all beautifully prepared.
Yes some of the hotel is a bit dated and some floors squeak (like the room over ours) but everything is spotless, the staff know the area and the hotel inside out and are willing to help you in any way and actually seem happy in their work. It's nice to get proper service with a smile instead of someone going through the motions.
Given the quiet, incredibly convenient location for the beach and town centre and parking on site (£2 a day) it is a lovely place to stay in Bournemouth if you are looking to relax.
- Official Description (provided by the hotel):
- The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more less
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- Also Known As:
- Best Western Royale
- Best Western Bournemouth
- Bournemouth Best Western