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“Wedding Reception and Frequent Stayer - Always Excellent” 5 of 5 stars
Review of BEST WESTERN Hotel Royale

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BEST WESTERN Hotel Royale
3.0 of 5 Hotel   |   16 Gervis Road, Bournemouth BH1 3EQ, England   |  
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Ranked #11 of 71 Hotels in Bournemouth
Certificate of Excellence 2014
Bournemouth, United Kingdom
1 review
“Wedding Reception and Frequent Stayer - Always Excellent”
5 of 5 stars Reviewed October 19, 2012

We had our wedding reception at the Best Western Hotel Royale and it was simply excellent. The personal attention and care given to not only ourselves but our friends and family was first class. We now see the hotel as our signature hotel and would not stay anywhere else in Bournemouth and hope to celebrate future family occasions there. The Hotel staff are very professional from the Management to the cleaning staff. The Hotel is clean and the reception team are always happy to help, the atmosphere is amazing. They have a stunning swimming pool which is a joy to use. The location is perfect, a short walk to the beach and town centre a quiet location. The food including room service and breakfast is perfect.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review, October 22, 2012
MRHAC
I was delighted to read that you enjoyed your wedding reception with us so much. We do take these special events very seriously and it gives us all great satisfaction to know that we exceeded your expectations. The staff were delighted to read your review and we all appreciate you taking the time and effort to write it.
Wishing you all the very best for a happy and healthy future

Kind regards

Michael Katzler
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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913 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Guildford, Surrey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2012

Needed something relatively cheap, close to the seafront and town and comfortable for 1 night in Bournemouth. And this hotel provided exactly that!

Booked a double room for myself and my girlfriend for just £57 a night (room only) which I think is very reasonable. We ended up getting one of the outdoor studio rooms which was nice as it meant less noise and easier access. The room was basic, but the bed was comfortable and it was very clean. The bathroom looked quite new too.

Staff were very welcoming and friendly upon our arrival and equally as nice when we checked out. The reception area and bar looked very modern and cosy but we didn't really make time to enjoy these more.

In terms of location it was ideal. Parking is only £2 for 24 hours and there was plenty available. The Hotel itself was about a 15-20 minute stroll to the town centre and sea front- you could probably walk it quicker but we were in no rush!

In all, we would certainly choose this hotel again and recommend it to others! Perfect!

Room Tip: Ask for one of the external studio rooms if you can, especially if you have a family. You can park y...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review, October 22, 2012
daggerchristof
Many thanks for taking the trouble to write such a positive and complimentary review about your stay. We all appreciate it tremendously when our customers take the trouble to write in. Your details will I am sure help others to select us when contemplating a visit to Bournemouth. From the whole team a huge thanks you and we look forward to welcoming you back next time

Kind regards

Michael Katzler
Managing Director
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Haslemere, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2012

From the Warm Welcome to the sorry farewell, I can honestly say that my stay at the Hotel Royale was 2nd to none. The Staff were all very friendly and nothing was too much trouble, the Room was superbly comfortable; I've never slept so well and the housekeeping standard was excellent! The restaurant dining was a little bit of heaven on a plate (compliments to the chef) and the waiting staff were wonderful. The Hotel was close to all amenities. All in all, it was a VERY enjoyable experience. I felt both welcome and at home.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review, October 22, 2012
Sallie C
Thank you so much for your lovely review. It is so encouraging for the team at the hotel when customers appreciate their efforts and then take the trouble to write a review. Thank you from all the staff! please come and see us again and keep recommending us to your friends and work colleagues.

Kind regards


Michael Katzler
managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

my wife and i got married in this hotel ten years ago ,and returned for our tenth anniversary. it is now owned by best western, and called a different name now ,so we were a bit apprehensive ,what to expect ....well i can say is ....amazing.... from the minute we arrived we were made welcome-- all reception staff were very good at there job ,very friendly and helpfull ,housekeeping had put a box of chocolates in our room ,as they must of known it was our 10th anniversary
--the room ...very nice & clean was of good decor ,had balcony room,very nice..(balcony rail could do with some repair though.)
--on suite bathroom.. very impressed was roomy and very clean also an amazing shower
--breakfast...the breakfast was one of nicest breakys had for a while ,it was a buffet style,with just about everything ,juices-fruit-cereal-pastry-and full hot selection ,only down side for me ,was no mushrooms,as an option
--dinner ..food in resturant was very good ,with a really good choice
--to sum up all the staff at the royal were ..kind, friendly,very hospitable
---we would and will return to this hotel in near future ..well done to all staff at the hotel royal

Room Tip: first floor ,front, balcony ,cant go wrong ..........
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review, October 14, 2012
Simon C
I was delighted to read such a comprehensive and complimentary review about the hotel. I was also pleased that we exceeded your expectations on this special occasion but I do hope that you won't leave it another 10 years before revisiting! The staff were all really happy to see the review and I do really appreciate your taking the time to write it.
Please come and see us again

Kind regards

Michael Katzler
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 7, 2012

Stayed (again) at this hotel, and it gets it right, every time. The rooms are fine and clean, the location is a 10 minute walk from the town centre and the staff are friendly and helpful (special mention to Desmond, always a pleasure). Breakfast is good and what you would expect, car parking is good and not too cramped (unlike some other hotels). I can't pretend this is luxurious, it's not, but it does what it does really well, and I like it for that. I will be back, for sure.

I didn't use the pool, so I can't comment on that.

Room Tip: The lift only takes 2 people, so sometimes takes a while to be available at checkout times. But a mi...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review, October 14, 2012
DR
High praise indeed from a Senior Reviewer !! thank you and your promise to revisit us is all the encouragement we need. The staff really appreciate reviewers taking the trouble to write good and complimentary words about the hotel and it does help lift the morale.
Many thanks and please come and see us again

Kind regards

Michael Katzler
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ibiza
Top Contributor
62 reviews 62 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 6, 2012

the word "nice" sums up this establishment well. The staff were unfailingly pleasant the food appertising the room and ensuite liveable the parking acceptable. However maybe because our visit was at the end of the season, nothing really pushed the hotel past the NICE mark. Shame really, as it would not take much more to make this highly critical reviewer, rate this property higher like, really nice to great!
A new mattress was supplied on request and it was just a short walk in the rain to the town centre. You could very easily do a lot worse in this town, this place could sparkle at the start of a season.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review, October 14, 2012
roadtripbob
Thank you for taking the trouble to review us so highly. I am sorry we could not persuade you higher than 'nice' but bearing in mind your self confessed 'highly critical reviewer' I take the review as a compliment but rest assured we will continue to strive to pull ourselves out of the nice bracket into the 'really nice' bracket. Please visit us again and see how we are getting on!!

Kind regards

Michael Katzler
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Royale

Address: 16 Gervis Road, Bournemouth BH1 3EQ, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Bournemouth
#7 Family Hotel in Bournemouth
#11 Romantic Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Royale 3*
Number of rooms: 64
Official Description (provided by the hotel):
The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more   less 
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Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western

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