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“A handy find” 5 of 5 stars
Review of BEST WESTERN PLUS The Connaught Hotel

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BEST WESTERN PLUS The Connaught Hotel
4.0 of 5 Hotel   |   30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England   |  
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Ranked #1 of 71 Hotels in Bournemouth
Rugby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A handy find”
5 of 5 stars Reviewed yesterday NEW

We booked two rooms - one superior double, one standard double - for an overnight trip (an early start university interview) via the Best Western website. On arrival, we were pleased to discover that the standard had been upgraded to a balcony room at no additional cost (although weather did not permit its use!). Both rooms were pleasantly decorated, comfortably furnished and spotlessly clean.
Whilst we did not eat in the hotel restaurant on the evening of our stay (we chose to eat in Bournemouth town centre) we enjoyed a very pleasant breakfast the following morning.
Staff were all very friendly and efficient.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,635 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
Basingstoke, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here 23/1 for 2 nights and it was lovely, from the moment we arrived the staff were very helpful, nothing was to much trouble. We upgraded from the Lodge to the hotel and I must say it was well worth the extra cost, the jacuzzi bath in our room was amazing!! We ate in the Brasserie and the food was lovely, and we took advantage of the lovely pool..
We liked it so much we have already booked again for our 10th wedding anniversary in October.
Would highly recommend this hotel..

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just came back from a 3 night stay and it was excellent from the room to the staff. The room had a great spa bath in it and was very relaxing to have. My wife is gluten free and the hotel were great in supplying gluten free products for her breakfast. Will come back here when in Bournemouth again as it close to the centre of Bournemouth.

Room Tip: Go for one of the best rooms as you get your own parking space for your entire stay.
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was lucky enough to have an upgrade to a suite on arrival having booked an executive room, It was a pleasant room well equipped and clean with a nice balcony (although weather too cold to use). Work desk and chair settee and twin arm chairs and table made for a pleasant stay although for one person on a business trip I was a bit spoilt. There is a very nice pool and spa area and the lounge bar area was of a nice standard. all the staff were pleasant and provided an excellent service.
I have usually stayed at other hotels in Bournemouth area which are considerably dearer but would not hesitate to stay here again.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a short but very pleasant stay at The Connaught Hotel . On our arrival we were greeted by helpful and friendly staff . Our room was clean tidy and comfortable. We enjoyed a lovely meal in Blakes restaurant service was good and the food well cooked and nicely presented. It was nice that mobile phones were not allowed in restaurant .
Due to the short stay we didn't get the opportunity to us the spa facilities.
Breakfast was lovely with plenty of choice .
We would defiantly recommend this hotel to friends and hope to return for another break .

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 3 days ago
Thank you for your "Lovely Hotel" review Christine which is very much appreciated. I hope we have another opportunity to look after you and you have a little more time to relax and enjoy the spa facilities.

Best wishes and thank you for choosing to stay with us.

David F Miller
Managing Director

Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., superiors with a balcony 155 sq ft, superiors without 175 sq ft and Executives 210 sq ft.
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Waterlooville, England
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just come back from my second visit to this hotel and have to say the same as when I reviewed it the last time - it's wonderful! Clean, comfortable room. View of the fire escape but I was only sleeping and showering in there. Wonderful breakfast Delicious and beautifully presented dinners but most of all the nicest staff of any hotel anywhere I've stayed. Not just one or two pleasant members of staff but ALL of them. So polite, friendly and nothing too much trouble. They really look after you. Don't understand a couple of reviewers saying that they didn't have hospitality trays in their room as I did and I was only in a standard room and the Information booklet told you how to obtain top-up supplies if required so maybe they just couldn't find them!

Can't wait to return next year for my annual Scrapbooking weekend!

Room Tip: The car park is ok but I understand that it gets full so book a Superior room for guaranteed parking...
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  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 3 days ago
Glad you enjoyed the scrapbook weekend SueLyn and thank you for taking the time to write your lovely review. Thank you for your point about hospitality trays - all rooms have them and if they are not on show they will be found in the hospitality cupboard under the desk. Look forward to seeing you all again next year - the Lodge will be even better!!

Best wishes and thank you for choosing to stay with us.

David F Miller
Managing Director

Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., superiors with a balcony 155 sq ft, superiors without 175 sq ft and Executives 210 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

A Hotel that is really trying to give added value, staff were very attentive and helpful, room was very quiet and comfortable, great choice for breakfast, leisure facilities all superb. Would highly recommend.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 3 days ago
Thank you for the "perfect" review Tony - our sole ethos here is to make our guests feel No 1 and we strive to give added value wherever possible; thank you so much for that comment.

Best wishes and thank you for choosing to stay with us.

David F Miller
Managing Director

Executive rooms booked direct with the hotel are now guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., superiors with a balcony 155 sq ft, superiors without 175 sq ft and Executives 210 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Bournemouth
#1 Luxury Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#2 Family Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Blue Water Spa and Leisure Club offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and massage therapy suite. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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