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“Lovely friendly efficient hotel” 5 of 5 stars
Review of BEST WESTERN PLUS The Connaught Hotel

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BEST WESTERN PLUS The Connaught Hotel
4.0 of 5 Hotel   |   30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England   |  
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Ranked #1 of 70 Hotels in Bournemouth
1 review
“Lovely friendly efficient hotel”
5 of 5 stars Reviewed yesterday NEW via mobile

We enjoyed a three day break at this lovely hotel. The staff were friendly and efficient . The room was spotless and well stocked with toiletries and the facilities were excellent. The bed was comfortable. The breakfast was well cooked and presented with a vast choice.

  • Stayed September 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,453 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
birmingham
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

a very nice clean hotel with spa and indoor pool, good food and two bar area's. hotel close to town, good quality rooms with plenty of space and comfortable beds. my 1st choice in Bournemouth.but check in early to get a car space.

Room Tip: as a single traveller I would book room 6 again
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  • Stayed September 2014, traveled solo
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

An impromptu last-minute booking, due to 3rd party health problems, resulted in a wonderful 53rd anniversary occasion due significantly to the excellent hotel and staff. We did not mention our anniversary, but a couple on the next table did and suddenly a decorated and personalised glass tray was in front of us with a selection of fancy biscuits, but a minimum of public fuss. Superb staff throughout.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western GB

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, yesterday
So glad you both had such a wonderful day Walter - congratulations once again and thank you for choosing the Connaught to celebrate such an important event,

Best wishes and we look forward to seeing you again next year.

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel was an excellant choice, only overnight stop, but enjoyed evening meal in brazziere restaurant, good food. Friendly staff, liked the phone call 15 mins after arrival to check all ok! We will certainly use again when need to stay in that area.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, yesterday
Thank you so much Carol - I hope we see you again very soon.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset, UK.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have had the pleasure of staying at the Connaught Hotel, Bournemouth over the last few days. It is a beautiful environment in which to spend time. The bedrooms are comfortable, every member of staff has a genuine sense of customer service and are a credit to the hotel, and its owner. I have stayed before, and the beautiful ladies on reception remembered me by name on arrival and throughout. Petra and Beata greet with a smile and ensure the visit begins on the right note. The waiting staff are attentive, but equally respectful when they know business is being discussed. The General Manager is simply wonderful, seen behind the front desk, seating people at breakfast, in the bar. Anywhere he is needed, no job is too big or too small for him. The swimming pool is a great as are the other facilities.
Having brought colleagues to the venue, I knew they would be impressed, and was not disappointed.
Thank you to everyone at the hotel, and I look forward to coming back again very soon.

Room Tip: Main hotel
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 2 days ago
Thank you so much sjnfd, your most generous comments are very much appreciated by each and everyone of us. We look forward to welcoming you back.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bromsgrove
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We found the hotel to be an excellent choice, nice clean rooms, bathrooms refurbished to a high standard (only complaint was the sink could have done with being larger) Breakfast was excellent and although advertised as a help yourself buffet, was served by an excellent courteous waiter.
The only major thing that spoiled the experience was the owners insistence on playing Jazz music night and day. Jazz music is a very divisive type of entertainment some people love it. In my experience the majority of people loathe it. My wife summed it up best that it sounds like a lot of instruments all playing a different tune

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#1 Luxury Hotel in Bournemouth
#1 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#3 Romantic Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Blue Water Spa and Leisure Club offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and massage therapy suite. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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