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“Excellent service, good hotel, great location” 5 of 5 stars
Review of BEST WESTERN PLUS The Connaught Hotel

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BEST WESTERN PLUS The Connaught Hotel
4.0 of 5 Hotel   |   30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England   |  
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Ranked #1 of 71 Hotels in Bournemouth
Certificate of Excellence 2014
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Excellent service, good hotel, great location”
5 of 5 stars Reviewed July 27, 2014

Stayed here for business trip. Staff were very welcoming and accommodating. Excellent breakfast and spa facilities, short walk (straight down the road to the beach). Would definitely recommend. The only downside I found was a lack of air con system in my room, which was very hot. However the weather has been exceptionally hot and fans were provided in rooms. Overall would rate highly.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, July 30, 2014
Thank you very much Laura for your 5 star review and we look forward to welcoming you back.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
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1,696 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (405)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Bedford
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2014

Amazing hotel, service from all staff was exceptionally high, cleanliness 100%, comfy beds, immaculate linen and bathroom. Breakfast is fantastic, plenty of it, always piping hot. Will recommend to all, gym, sauna and beautiful swimming pool and relaxing lounge and bar, it has it all. This hotel made a great holiday, thank you!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, July 30, 2014
It was our pleasure Englishrose and we hope to see you back very soon. Thank you for your "Superb" review.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swadlincote, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2014

Just got back home after staying 3 nights at this excellent hotel. Very impressed with the service we received from all staff. Lovely rooms and breakfast. Although we did not eat in Blakes, the main restaurant, we did eat in the Brasseire, my husband had the beer battered cod and said the batter was so light and cod really fresh. The fajitas were great too! Took advantage of the spa facilties, excellent after being in the sun all day. Really relaxing, just what we needed.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, July 25, 2014
Thanks very much Sandra for your lovely review - hopefully you will get a chance next time around to try our award-winning restaurant, Blakes. Enjoy the Summer.


Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontefract, United Kingdom
Top Contributor
72 reviews 72 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed a while ago for a family holiday. Can't ask for more. Excellent hotel. Very lovely rooms. Very nice beds and excellent breakfast.

The restaurant food was top notch at the night time also. Next time I visit Bournemouth we will stay here without hesitation. Can easily understand why this is number one for the area!

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, July 24, 2014
Delighted to read you enjoyed your stay with us so much Corbett_Shane and thank you very much for your 5 star review.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

My partner and I stayed at The Connaught Hotel for two nights last week for a concert we were attending at the BIC. We had an extremely pleasant stay and were very impressed with the quality of the staff - their friendliness, professionalism and their enthusiasm to make sure our stay was enjoyable was without question. If I have just one gripe it would be that the hotel overall was far too hot and this was re-iterated by others present. Air Conditioning would be great. The breakfast was fantastic and set us up for the day. We didn't dine there in the evening though as we felt the menu in Blakes was rather expensive. The Brasserie menu looked more reasonable but we had made other arrangements. Would and have recommended this hotel to my friends.

Marianne, Waterlooville, Portsmouth

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, July 24, 2014
I hope you enjoyed the concert as much as you did our hotel Marianne, thank you. Blakes is a double rosette restaurant and as the No 1 fine dining restaurant in Bournemouth it is well priced against its peers - try it next time, you won't be disappointed!!

Best wishes and thank you again

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haverfordwest, United Kingdom
1 review
4 of 5 stars Reviewed July 21, 2014

Great value for money. Comfortable rooms and great facilities in the spa area. We will definitely consider staying again. The staff were very friendly and professional. Providing an excellent breakfast and service.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, July 24, 2014
Short, sweet and to the point - thank you so much Helnol for you super review and we look forward to seeing you again soon.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

Just to say we had read a lot of very good reviews on Trip Advisor so we were looking forward to our visit in July 2014. We were not disappointed, the service, staff and cleanliness you could not fault. So please keep up the good work, and we look forward to returning again in the near future. A. R. Stockley

Room Tip: Our room was lovely but a bit on the dark side in the evening due to it's location, but sunny in...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, July 25, 2014
Thank you very much for your "Lovely Relaxing Stay" review Guernsey and we look forward to seeing you again soon.


Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want - don't leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Luxury Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#2 Family Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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