Upgraded to superior room
Guy on phone said jacuzzi so I thought must be good.....terrible spa bath!
Wet carpet,shower broken,broken wall tiles,mouldy silicone,very dated room and freezing cold at night!
Next day complained about these things and the guys response was "did you use the bath?" Of course I did! The shower was broken!
No apology he just phoned maintenance
Never again will I use this hotel!
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- Also Known As:
- Britannia Roundhouse Bournemouth
- Hotel Britannia Roundhouse
- Roundhouse Hotel