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“Fantastic 3 days” 5 of 5 stars
Review of Marsham Court Hotel

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Marsham Court Hotel
3.0 of 5 Hotel   |   3 Russell-Cotes Road | East Cliff, Bournemouth BH1 3AB, England (Formerly Days Hotel Marsham Court)   |  
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Ranked #20 of 71 Hotels in Bournemouth
Certificate of Excellence 2014
Southampton, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Fantastic 3 days”
5 of 5 stars Reviewed February 21, 2012

We have just spent 3 days at the Days Hotel Bournemouth. So close to the beach and opposite the fantastic Russell -Coats Museum. what a find... We walked from the hotel to the museum and spent a good couple of hours taking in just a glimpse of the wonderful collections on view. we walked from the hotel all the way to Hengisbury Head and back a good 12miles of fantastic flat walking good for wheel chairs ,Pushchairs and walkers of all abilities,lots of stops on the way. The hotel was smart and clean. The decor was pleasant and the colours of the reception and bar were extremely pleasant the bright turquoise worked well with the seaside theme.When the sun was out the bar area and the adjoining lounge area were flooded with a fantastic light making it a space worth relaxing in. We were impressed with the staff front of house on reception who were knowledgeable and helpful, even if they did not know how far Hengisbury head was,(they do now!)
Our room was pleasant and well appointed , the bed was comfortable, even if I had wished I had brought along my own feather pillow..the bath room was very pleasant and modern. We enjoyed our stay and will consider booking a walking weekend for the walkabout group that we run. Well done the days Hotel

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie_Wallace, General Manager at Marsham Court Hotel, responded to this review, February 22, 2012
Dear funkynan5,
Thank you for your review. Well I certainly had no idea that Hengisbury head was that far from the hotel and my rubbish guess of 3 miles was no where near. As you can probably tell, I do a lot of walking around the hotel but not much outside.
I am very glad that you enjoyed your stay with us and we will be looking forward to welcoming you in the future, hopefully with your walkabout group.
Kind regards
Rosie Wallace
General Manager
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551 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • Any
English first
Gatwick UK
Top Contributor
83 reviews 83 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 17, 2012

I spent a weekend in the Days Inn Bournemouth, during a cold snap in the weather in January 2012. The hotel is a "modernized" Victorian hotel that still requires a little more tender loving care in some areas especially the lifts. The rooms are situated off long corridors and could do with some redecoration. The rooms are large but are a little impersonal and drab but the bathrooms have been modernized to a good standard, reasonable toiletries are supplied. The room did get a little cool in the early morning, but we stayed on the coldest night of the year! The dinner and the breakfast was a little "canteen" like but the food on the Saturday was very good. The hotel is close to town and all the attractions and takes about 10 minutes to walk also there is ample parking. The staff are friendly and attentive. Bar prices are a little expensive and the quality of wine is poor.

Room Tip: Ask for a sea view, its a better view than the rear.
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  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie_Wallace, General Manager at Marsham Court Hotel, responded to this review, February 20, 2012
Dear ColinHawkes,
Thank you for taking the time to review the hotel.
As I am assure you can appreciate, over the last couple of years we have done extensive refurbishment throughout the hotel. We do have some areas that still require refurbishing, but as an independantly owned and family run hotel, we can only do so much at once.
The rooms have been decorated to a high standard within the brand requirements and as we can appreciate they may not be to everyones taste.
I am sorry that you felt the restaurant was a little "canteen" as you put it; however a self service hot and cold buffet breakfast is again a brand standard and when you cater for upto 200 people at breakfast on some occassions, a buffet is a far quicker way and doesn't leave the guests waiting for service. Dinner is served to the tables, with a choice of starters, main and desserts, all of which is prepared by our team of Chefs using fresh local produce.
Our bar prices are some of the cheaper prices in Bournemouth and we feel that they are fair. Our wine menus are updated regularly and I am sorry that our selection wa snot to your liking.
I am very proud of the staff and as a hotel we are known for being professional and helpful.
We do hope that we will have the opportunity to welcome you again in the future.
Kind regards
Rosie Wallace
General Manager
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Basingstoke, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 10, 2012

very nice....friendly well trained staff..nice and quiet but within walking distance of town and seafront.didnt eat there so cant comment on food.comfy bed,nice clean towels
i had a great deal there and would recommend this hotel to anyone

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie_Wallace, General Manager at Marsham Court Hotel, responded to this review, February 13, 2012
Dear fwahfwah,
Thank you for your review. I am glad that you enjoyed your stay with us. Maybe when you return in the future you will sample our restaurant.
We look forward to welcoming you again.
Kind regards
Rosie Wallace
General Manager
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Plymouth, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2012

Myself and my partner came to this hotel as the hotel around the corner we were supposed to be staying at was terrible so we refused to stay there. It was for our anniversary weekend and we were worried we wouldn't find anywhere on a Friday night at such short notice.
We walked in and asked for a double room, all they had available was a room with a balcony which was out of our initial price range but we had be travelling all day and it was getting late so we accepted the room.
All I can say is worth every penny!!!! The room was lovely, modern, clean and most importantly warm with amazing views of the coastline. In the morning we went down for breakfast and I think they had coach parties there as we were the youngest there. However the staff made a joke of this and made us feel really welcome :) The breakfast was lovely. This hotel in all honesty saved our anniversary from a disaster. We will certainly be returning to this hotel and will recommend to our friends and family. Big Thank you

Room Tip: Pay more for a balcony room!
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie_Wallace, General Manager at Marsham Court Hotel, responded to this review, February 10, 2012
Dear anny_444,
Thank you for your Fab! Fab! Fab! review. I am extremely happy that you eventually enjoyed your anniversary and that we were able to accommodate you in one of our balcony rooms. We are very lucky as we have some of the best views of Bournemouth bay.
I am glad that the staff made you welcome and we look forward to welcoming you to the hotel in the future.
Kind regards
Rosie Wallace
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed February 6, 2012

After getting married abroad a few months back, we decided to hold a reception back home for all our friends and family to relive the moment all over again as well as celebrate with those that could not make the wedding. From start to finish, the reception at the Days Hotel Bournemouth was organised so efficiently, when we thought it could be stressful as the first, everything was taken control of by the Wedding Co-ordinator Gemma and the smooth transition from ideas to reality took place. The hotel has been undergoing refurbishment and the Dorset & Bay Suite (where we were having our reception) was next. Our wedding reception was going to be the first to use the room so there was an added element of excitement. Transformation complete, the big day arrived, having stayed at the hotel in the past, we had booked a sea view room only to be greeted with an upgrade to the honeymoon suit care of the management. An amazing view and a lovely room which was very comfortable. The wedding reception was amazing and the room was beyond our expectations. The evening went very smoothly much to the thanks of Jake who was looking after us and making sure everything went to plan. Breakfast in bed the following day, lovely food and to wake up to such a view looking out across Bournemouth beach and surrounding areas really made it for us. Overall we had an amazing time, all our friends/family who came and/or stayed really enjoyed themselves, they thought the location and setting was lovely. We cannot thank the hotel staff & management enough for all that they did.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie_Wallace, General Manager at Marsham Court Hotel, responded to this review, February 7, 2012
Dear Chris L,
Thank you for writing such a wonderful review and I am so glad that you enjoyed your wedding reception at the Days Hotel Bournemouth.
We were on a tight deadline to get the room finished in time and it certainly paid off. The room looked fabulous on the day with you decorations and the simple Christmas lights that were up.
I will pass on your thanks to Gemma & Jake who worked so hard on the day and the lead up to your wedding reception.
We look forward to welcoming you to the hotel in the future.
Kind regards
Rosie Wallace
General Manager
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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed January 29, 2012

I have just returned from a fantastic weekend at the Days Hotel Bournemouth. I arrived late on friday night and was automatically impressed with the clean and fresh reception and bar area, The room was very clean,fresh and modern with excellent facilitys. As for the food, well it deserves an award!!! I have stayed in many a hotel with my work and am very impressed with Days Hotel Bournemouth and will returning for sure. The general manager (Rosie Wallace) is a lovely lady who knows how to run a hotel and all the staff clearly know they are working for the best because the service was 5 star! Thank you for a lovely weekend!

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie_Wallace, General Manager at Marsham Court Hotel, responded to this review, January 30, 2012
Dear bennboy,
Thank you for your review. We appreciate it greatly when guests take the time to review our hotel and are so glad that you enjoyed your stay with us.
We have spent the last couple of years working to get the hotel up to a good standard and are glad that people are now enjoying the progress we have made.
We look forward to welcoming you back to hotel in the near future.
Kind regards
Rosie Wallace
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2012

We have just returned from a 2 night stay we found the hotel staff to be the best we have ever encountered, and we have stayed in numerous hotel over the years.
We asked to be shown 3 different rooms before making a decision and this was no problem for the lady behind the desk. We eventually upgraded to a sea view with a balcony which was excellent.The staff are a credit to the hotel and make the stay very enjoyable.
We have never stayed at a Days hotel before but will certainly look at them now !

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie_Wallace, General Manager at Marsham Court Hotel, responded to this review, January 30, 2012
Dear julie b,
Thank you for your review.
As I always tell the staff when I interview, you can teach anyone to do the job as long as they have common sense, but you can't teach them to have a personality and this is one of the most important attributes of the staff at the hotel. I am very proud of my team and we are so glad that you enjoyed your stay with us here at the Days Hotel Bournemouth and we are glad that you will visit us and some of the many other Days Hotels & Inn again.
We look forward to seeing you in the future.
Kind regards
Rosie Wallace
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marsham Court Hotel

Address: 3 Russell-Cotes Road | East Cliff, Bournemouth BH1 3AB, England (Formerly Days Hotel Marsham Court)
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Bournemouth
#15 Business Hotel in Bournemouth
#17 Family Hotel in Bournemouth
#19 Romantic Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marsham Court Hotel 3*
Number of rooms: 87
Official Description (provided by the hotel):
The Marsham Court Hotel Bournemouth is a privately owned Hotel and run by the same family for over 25 years. The hotel has undergone a refurbishment programme and over £1.5 million has been spent on the bedrooms, bathrooms, foyer and bar already. Our refurbishment programme is continuous with the Restaurant due to be our next big project. We boast some of the best sea views in Bournemouth across to the Isle of Wight, Sandbanks, Swanage and Isle of Purbeck. So why not come in and try for yourself? ... more   less 
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Also Known As:
Marsham Court Bournemouth
Hotel Marsham Court

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