I said at this hotel recently on arrival I was given the key to a room and while I was in the shower (which had no shampoo other than a bar of soap) I was rung up and told I was given the wrong key after I while I worked out they meant the wrong room - I said that's ok this will do and we agreed on this. I then turned up next day for my breakfast which was termed a full English which turned out to be cereal and toast! On leaving I was asked to pay £8 for the breakfast and a adminstrive charge of £24 for the room change. I refused pay the charge and paid for the overcharged breakfast. The thing I noticed about this hotel was it was overpriced and the staff seemed prefer to sit outside smoking rather than working. I am now considering writing to the tourist board for the town to discuss its view of admin charges for the hotel mistakes.
- Official Description (provided by the hotel):
- The West Cliff Inn is totally refurbished three-star hotel in Bournemouth. The hotel is situated in the prime west cliff area, within short walking distance to the beach as well as the town centre, shopping and the BIC, which makes it a perfect location both for leisure and business guests. We believe that the strategic position, our decent contemporary style rooms - which is quite a unique feature in the West Cliff area, as well as our friendly and helpful staff, can make your stay as enjoyable and comfortable as you expect. The hotel comprises of 42 en-suite rooms with a wide range of types and sizes to cater for your needs. Our rooms are decorated in a simple contemporary style using soft, neutral tones and attractive fabrics. Each room is equipped with 32" LCD free-view television, central heating, tea/ coffee making facilities, ironing facilities, hair-dryer. You can choose between three types of rooms, depending on the comfort you are looking for:• Our standard rooms are good sized rooms, perfect for couples.• However, if you are just looking for a place to stay overnight or are on a tight budget, you can go for an economy room which is slightly smaller. These are also suitable for single occupancy. We can also offer you a range of rooms depending on how many you are - we have single, double, and family rooms. ... more less
- Reservation Options:
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- Also Known As:
- West Cliff Hotel Bournemouth