My partner and I stayed here on the last night our dance break, 27/07/2014 (room 21), and I can quite honestly say that it was the best night's sleep of the four we were away.
We arrived early, so had to sit in reception for a while so that the room could be made up, but still managed to check in at least half-an-hour early. When we received our key and went to our room we were amazed at the detail - the spare bed had been made up and there was actually an air-conditioning unit in the room; it wasn't a greenhouse like the previous rooms that we had stayed in that weekend.
There was no problem with asking for more tea and sugar and the tea was Twinings; it is little things like this that make a stay more enjoyable, Travelodge only supply Tetley (not really my cup of tea, but beggars can't be choosers). When we returned after the comp, I asked for more tea and still no problem. The room was so comfortable; having been cooled down during the day, that I slept like a log (do logs actually sleep? Who knows? If they did, they sleep like I did).
Breakfast in the morning of our departure was great, all-you-can eat for £8.75! Who can argue with that? Our train wasn't until much later in the day, so my partner asked, quite cheekily, if we could leave our luggage in the hotel after we had checked out and they said yes. We enjoyed a day in Bournemouth with no luggage to cart around - something has changed since last year as none of the hotels that we stayed at were prepared to look after luggage.
The staff were fantastic and, as far as I am concerned, should all receive the recognition that they thoroughly deserve, especially those that are on the reception.
If I had to find a negative, it would be the creaky floors; a problem with the hotel itself, not the room. Anytime anyone walked past the room or walked in any of the surrounding rooms, the floors creaked and I couldn't sleep after 6am with all the movement.