This is lovely hotel. Not the usual Premier inn by any means. All the staff we encountered were very cheerful & helpful. The breakfast was better than some Premier inns we've stayed in. I asked the receptionist how do you get a room with a balcony. She when you book can request one, but you are not guaranteed to get one. It's pot luck. But because it's not a traditional Premier inn their is a lot of difference in the size of the rooms. You pay the same, but don't get the same. If you go and get a sea view it must be like winning the lottery.