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“Nice B&B, Great Value” 5 of 5 stars
Review of The Cleveland

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The Cleveland
4.0 of 5 Small Hotel   |   Cleveland Rd, Torquay TQ2 5BD, England   |  
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Ranked #3 of 153 Torquay B&B and Inns
London
Top Contributor
54 reviews 54 reviews
54 hotel reviews
Reviews in 50 cities Reviews in 50 cities
52 helpful votes 52 helpful votes
“Nice B&B, Great Value”
5 of 5 stars Reviewed 2 weeks ago

We spent at night at the Cleveland and thoroughly enjoyed it. Matt and Lissanne made us very welcome and we enjoyed our tea and cake on arrival and to relax after the drive.

We stayed in in a double en-suite room (Room 4). It had a double bed, wardrobe, dressing table, television, chair, clock radio, lamp, hairdryer, clothes brush, tea and coffee beverage tray, complimentary toiletries.

The room was a little cold on arrival and I could not locate a radiator in the main room or bathroom but it seemed to warm up. The room is quite cosy but the space is used well. The whole B&B is spotless.

Breakfast was great. Really good choice.

Superb value for money and would highly recommended.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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146 reviews from our community

Traveler rating
    142
    4
    0
    0
    0
See reviews for
29
77
6
13
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
UK
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The owners of this B&B fully deserve all of the 5 star reviews on Tripadvisor, as it's evident that they take an exceptional level of pride in their property.
A really warm welcome was followed by being shown to superb rooms.
The whole place is absolutely spotless.
Breakfast was great in all respects.
Matt and Lissanne took the time and triouble to make our stay in Torquay a very enjoyable one.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel in November of 2014 and we can't thank Matt and Lissanne enough for what they done for us during our stay. The room we had was made up beautifly & Breakfast was the best we had at a hotel before. We both thoroughly enjoyed our time and are looking at going back again in 2015! Thank you both!

  • Stayed November 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Helier, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Cleveland in September and had a most enjoyable stay in Torquay. The B&B is nicely maintained, the room we stayed in was well furnished with a modern bathroom. We were met on arrival with a cup of tea and a really moist piece of marmalade cake - delicious. The breakfasts were cooked to order and of a high quality. Lissanne is the perfect host, going out of her way to be supportive; willing to go the extra mile to obtain information to enable her guests to enjoy the attractions that are available within the area. We would highly recommend this B&B to anyone who is thinking of taking a mini break in Torquay.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Gloucester, England, United Kingdom
1 review
5 of 5 stars Reviewed November 9, 2014

Just enjoyed a fab overnight stay at the Cleveland Guest House. We were greeted with tea and cake on arrival which was lovely. Our rooms were to an excellent standard which included lots of extra touches to make our stay enjoyable. Breakfast the following morning was equally as good. Lissanne and Matt are lovely hosts who can't do enough to be of help. Highly recommended. Thanks so much x

Room Tip: Stayed in Room 1 and Room 5
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 25, 2014

stayed at the Cleveland for one night to extend our Dance break at Torquay. After reading reviews on TripAdvisor, what a lovely place it turned out to be, Lissanne & Matt were very attentive & friendly with nothing being any trouble at all. Will be returning

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halesowen, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2014

We booked our stay at the Cleveland at the last moment but were not disappointed had a great night with them. Room was clean and breakfast was nicely cooked too. Tray of tea and cakes on arrival was well appreciated after our journey. The use of the lounge with drinks on the evening was nice and relaxing. Lissanne was very attentive lovely lady. Matt made us very welcome too.

Room Tip: This was a ground floor room. No. 15
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cleveland

Address: Cleveland Rd, Torquay TQ2 5BD, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free Parking
Hotel Style:
Ranked #3 of 153 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Cleveland 4*
Number of rooms: 7
Official Description (provided by the hotel):
Matt and Lissanne look forward to welcoming you to The Cleveland Guest House in Torquay. Our award winning, family-run bed and breakfast is located in a beautiful, quiet, tree-lined road, part of a Torquay conservation area, but within easy walking distance of Torquay’s award winning beach, bustling town centre and harbour.Our seven guest bedrooms are all en-suite and have recently been refurbished to a very high standard. The King Suite is the latest addition to The Cleveland Guest House and continues our vision of providing you with exceptional standards of quality and service whilst maintaining our home-from-home feeling.We are a fully licensed guest house with spacious and well-appointed public rooms for you to take advantage of. We also have a beautiful south-facing sun terrace and garden. Why not relax and enjoy one of our delicious homemade afternoon teas or unwind with a well-earned drink after a day out enjoying all that The English Riviera has to offer? ... more   less 
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Also Known As:
Cleveland Hotel Torquay
The Cleveland Torquay, Devon

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