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“Inviting Hotel” 5 of 5 stars
Review of The Cleveland

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The Cleveland
4.0 of 5 Small Hotel   |   Cleveland Rd, Torquay TQ2 5BD, England   |  
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Ranked #4 of 154 Torquay B&B and Inns
Certificate of Excellence 2014
Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Inviting Hotel”
5 of 5 stars Reviewed March 26, 2014

My partner and I stayed for three nights and were made to feel very welcomed from the start,Matt and Lissann welcomed us both upon arrival and presented us with tea and homemade cake on which set the tone for the hospitality, the room was highly decorated with a perfect match between cosy and modern decor as is the rest of the facilities and we could not have asked for more.
The food was excellent with a great choice of breakfast with a great view of the garden really relaxing and a great way to start a busy day of sight seeing. The hotel is ideally situated its off the beaten track so a quiet night is guaranteed and places of interest were but a short drive away, i would highly recommend this hotel to anyone wishing to stay in Torquay you will not be disappointed.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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169 reviews from our community

Traveler rating
    165
    4
    0
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See reviews for
34
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Newport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 25, 2014

our stay at the Cleveland was excellent matt and lissanne made our stay good food was brilliant room was also verygood will back there this summer.the tea and cake on arrival was a great start to the break.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed March 24, 2014

Ideal for our 1 night stopover. Clean and furnished to hood quality. The Breakfast was nice and presented well. Had a homely feel and we're shown to our rooms. Would certainly recommend to anyone. Location was good as well.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross-on-Wye, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

We returned for our second visit to this brilliant hotel with hosts Lissanne and Matt always welcoming and helpful.. The rooms are pristine and extremely comfortable. The breakfast is superb obviously using first rate ingredients .. delicious. We will always return here for our visits to Torquay. In other words HIGHLY RECOMMENDED.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2014

We love this place.

It was warm and sunny when we arrived, so we were able to relax on the terrace for a while and enjoy the attractive garden and views whilst being treated to tea and home made cake. Matt and Lissanne are terrific hosts and made us feel very comfortable. We plan to go back again in the summer.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 18, 2014

Why stay at a resort where you are treated as just a booking!!! Matt and Lissanne are an awesome team and they really pamper you. Visiting from the USA, I stayed at the Cleveland for 8 nights and this hotel is a must stay being very convenient to the town center. Rooms are immaculate and the full English Breakfast is to die for. Thank You both for making my stay very memorable and I certainly will recommend you to all.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Usk, United Kingdom
Top Contributor
63 reviews 63 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 16, 2014

My wife and I stayed for one night. The room a double on the ground floor was compact, comfortable and clean. The hosts were attentive without being inconvenient, pleasant and accommodating. The hotel resides on a slight hilly entrance and the walk to the seafront is Circa 10 mins for able bodied persons. The cooked breakfast is prepared and delivered with a smile. The setting is comfortable and pleasant. As in deed the service was from the hosts. Parking is convenient and located just outside the entrance door. We would be pleased to stay again and will recommend this hotel / guest house to other friends.

Room Tip: A compact double is available on the ground floor if the stairs presents a problem.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cleveland

Address: Cleveland Rd, Torquay TQ2 5BD, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Free Parking Suites
Hotel Style:
Ranked #4 of 154 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Cleveland 4*
Number of rooms: 7
Official Description (provided by the hotel):
Matt and Lissanne look forward to welcoming you to The Cleveland, our family-run guest house in Torquay. We are located within easy walking distance of Torquay's award winning beach, bustling town centre and harbour. Our seven bedrooms are all en-suite and we have free WIFI and off-street parking for our guests to use during their stay. We are fully licensed with spacious and well-appointed public rooms. We also have a beautiful south-facing sun terrace and garden. Why not relax and enjoy a well-earned drink after a day out enjoying all that The English Riviera has to offer? Our vision is to provide our guests with exceptional standards of quality and service whilst maintaining a home-from-home feeling. If you are travelling to The Cleveland by public transport the coach and train station are both just a five minute taxi ride away. If you are driving, we are located just a short distance from the main A3022 in Torquay. ... more   less 
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Also Known As:
Cleveland Hotel Torquay
The Cleveland Torquay, Devon

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