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“June 14 birthday weekend” 4 of 5 stars
Review of Shirley Hotel

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Shirley Hotel
4.0 of 5 Small Hotel   |   Braddons Hill Road East, Torquay TQ1 1HF, England   |  
Hotel amenities
Ranked #23 of 153 Torquay B&B and Inns
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“June 14 birthday weekend”
4 of 5 stars Reviewed June 19, 2013 via mobile

June 14 weekend was great choice every thing was perfect, Garry and Debbie are great hosts. Any thing you need they can help with. Hotel location brill, meal at amicis fab so glad we booked. But breakfast was beautiful at the shirley, fresh fruit was fresh daughter loved this and the choice was every thing you could ask for. We have two daughters 13 and 18 and they have never been to a small guest house only chain hotels and they liked it. Nice to see passion and love for your job/business keep it up.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, June 23, 2013
We are really glad that we made the birthday weekend special. Hopefully we have managed to convert your daughters so that they will want to come back to us on another occasion!

We genuinely love people and enjoy looking after guests. Passion..... maybe, but if you get enjoyment from passion, then passion it must be..... Thank you
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505 reviews from our community

Traveler rating
    436
    65
    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Sandbach, United Kingdom
1 review
5 of 5 stars Reviewed June 17, 2013

A truely delightful 3 night stay at the Shirley.Owners, Garry &Debbie ,go the extra mile to make your stay both pleasurable and trouble free.The extra touches,cold water dispencer on landing+real mik in mini fridge,available at all times.The toiletry pack also included a shoe shine sponge,Hotel chains should take heed!The room was fresh,clean,adequate,but not a fan of electric showers.The breakfast was superb,served with a smile and witty banter.Will definitely stay again,and have no hesitation in recommending the Shirley as a great place to stay.

Room Tip: Try the superior double en-suite
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, June 23, 2013
Many thanks for your wonderful review. Really glad that you enjoyed your three nights with us. We have always tried to put more into our complimentary items (ie. shoe shine etc). Every little helps!

I'm glad that you found our staff friendly. A smile and a cheery word always goes a long way and costs nothing. I will pass your comments onto the girls. Thank you.
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Crawley, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 16, 2013

We have just returned from a short break at this wonderful little gem of a hotel.
Not sure what we can add to the excellent reviews they already have only to say they are all true. We were given a very friendly welcome by the owners Garry & Debbie. We had booked a Superior en suite double room, it was beautiful & spotlessly clean. The attention to detail was amazing & the extra luxury touches leaves larger hotels in the shade!! The towels were super soft, luxury toiletries in the bathroom, toweling robes & slippers waiting on the king size bed & lots more. The breakfast was amazing & really set us up for the day. Would definitely recommend this lovely friendly hotel & can't wait to return.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, June 23, 2013
Thank you for taking time out to give us with such a lovely review. It's good to know that you enjoyed your stay and that you would recommend us to others. Don't leave it too long before you return.
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Launceston, United Kingdom
Top Contributor
79 reviews 79 reviews
49 hotel reviews
Reviews in 62 cities Reviews in 62 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 15, 2013

Upsides : Welcomed by a smiling host. Room was nice and was clean. Bed super-comfy. Fresh milk in fridge on landing for guests. Went out on the "razz" for the night and crept back in after midnight. Breakfast was superb and served by smiling morning crew. We felt like really welcome guests and would totally recommend a stay. Downsides - virtually none. Just be aware there are 5-6 car parking places on site but there are plenty out on the road. Go to Shirley - you will not be disappointed !

Room Tip: We stayed in room 12 - it's closer to heaven !
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, June 23, 2013
Many thanks for your lovely review. The fresh milk for the bedrooms has been a real favourite with our guests since we introduced it and we are pleased that our efforts have been recognised. Hopefully it won't be too long before we see you again.
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Derby, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 13, 2013

What a superb hotel the Shirley is. We have had a lovely few days. The hotel is spotlessly clean and the breakfasts are wonderful. All freshly prepared from local produce and a huge choice. There are some lovely touches - really soft towels, mineral water by the bed, fresh milk for tea and coffee in the room, sweets. The location is good, being a 5 to 10 minute downhill walk from many good bars and restaurants in the harbour. It is a steep walk back but a taxi ride back is no more than a few pounds. The owners are very welcoming and nothing is too much trouble for them. Hotel chains could learn a lot from them. We have been made to feel very welcome and would definitely recommend the Shirley to others.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, June 23, 2013
Thank you for taking the trouble to write a review. We're really glad that you enjoyed your time with us. We do always try to do whatever we can to make our guests feel welcome. Our motto is "It's the little things that matter."
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Fareham
1 review
5 of 5 stars Reviewed June 12, 2013

We arrived at The Shirley to a lovely warm welcome as if we were special friends of Garry and Debbie (The Owners). (We feel as if we are now!) They invited us to sit in the lounge and provided us with a cup of tea BEFORE we checked in; a nice touch! This helped us to get to know each other.Then after checking in Garry took our suitcases up to our room; again unusual! Most hotels would give you the key and say that the room is on the... floor and leave you to it. That sums up the Shirley; small, friendly, family owned and run, nothing too much trouble. We were made to feel very important from the start. Debbie offered to phone the local council re.a parking query and after holding on for about 20 MINUTES! gave us the answer. This is just one example of many helpful instances during our stay. If you were not sure what to do on one day then Garry and/or Debbie would be able to advise you of various local events/places to go to. They have lived in Torquay for 6 years and so know the area pretty well!
The hotel is very tidy and the rooms are very clean and include a shower and TV as usual. BUT there are extras ;towels, flannels and "interesting" soaps etc are included so you just need yourselves and some clothes. Also as well as a kettle and tea ,coffee, milk and cream sachets usually supplied there are biscuits as well and a small fridge on the landing with fresh milk. There are also several water dispensers available throughout the building.
There is an outside swimming pool ( we didn't try it!) with a sun terrace. The hotel is about 5 or 10 minutes from the harbour and shops ,restaurants etc. BUT Torquay is quite hilly and you need to be fairly fit. Also the hotel has a very steep drive and several steps up to the main entrance. There is parking for 6 cars but parking is available in the road outside.
The breakfast were very good; locally sourced bacon,eggs and sausages (vegetarian available).
All in all we feel that this is the best hotel we've ever been to; we want to go back next year!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, June 13, 2013
We were so pleased to read your review. We both work as a team and whenever we read a review it always gives us a nice warm glow and really spurs us on to achieving even more for our guests at 'The Shirley'.

We are blessed that we have such a wonderful location and building, plus such helpful and considerate staff who work so hard to ensure that our guests are treated as they would like themselves to be treated. We truly believe that it's the little things that matter and we are so pleased that we were able to prove that to you both. Thank you and we look forward to seeing you again soon.
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Doncaster, United Kingdom
Top Contributor
192 reviews 192 reviews
45 hotel reviews
Reviews in 58 cities Reviews in 58 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed June 11, 2013

Just returned from 4 nights at the Shirley. We chose it from all the hotels on offer because of the trip advisor reviews and have to say our experience matched our expectations. The room was lovely and those little touches (the sweets, biscuits, toiletries, fresh milk, water etc etc) really do add that special something. From our cup of tea and chat on arrival to our last day, Garry and Debbie made us feel welcome and nothing is too much trouble. The breakfasts were delicious, from the full English to the salmon with scrambled eggs. Great location for walking into Torquay. Will definitely return when next in Torquay area - would highly recommend.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, June 13, 2013
Thank you for your review. We are so pleased that we met all of your expectations. As far as our breakfasts are concerned, Debbie puts a lot of effort into making sure that everyones needs and desires are catered for and we have found that the smoked salmon and scrambled egg is always a firm favourite with many of our guests.

We do look forward to welcoming you both again in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shirley Hotel

Address: Braddons Hill Road East, Torquay TQ1 1HF, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #23 of 153 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Shirley Hotel 4*
Number of rooms: 11
Official Description (provided by the hotel):
A warm welcome awaits you at The Shirley, which not only provides Visit England Four Star accredited accommodation but also boasts a Visit England Breakfast Award. Individually styled and situated in a quiet road close to Torquay Harbour, restaurants, bars and shops, this family run Victorian villa still retains much of its original charm and character. Whether your visit is for business or leisure, the cosy and friendly atmosphere at The Shirley will provide you with happy memories of your stay. ... more   less 
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Also Known As:
Shirley Hotel Torquay, Devon

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