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“A Hilton, Accor, W, Marriott training facility! They could all learn something from the Shirley Hotel!” 5 of 5 stars
Review of Shirley Hotel

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Shirley Hotel
4.0 of 5 Small Hotel   |   Braddons Hill Road East, Torquay TQ1 1HF, England   |  
Hotel website
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Hotel amenities
Ranked #22 of 154 Torquay B&B and Inns
Certificate of Excellence 2014
Leeds
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“A Hilton, Accor, W, Marriott training facility! They could all learn something from the Shirley Hotel!”
5 of 5 stars Reviewed December 22, 2012 via mobile

I stayed at the Shirley Hotel again whilst visiting family for a brief Christmas stay over. The Shirley Hotel know how to accommodate individual situations ... whether it be a relaxing break, visiting family or touring the bay, Garry and Debbie will help you achieve your reason for visiting. Garry and Debbie are born to be hoteliers, with an immense amount of generosity, compassion, and desire to help you enjoy your stay. I'll be booking my future family visits around their availability.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, December 23, 2012
Thank you so much for your wonderful and thoughful review. We do try so very hard to give all of our guests a reason to want to return. We never forget that every guest has very different and varied individual needs and expectations. If something is within our power we will most certainly find a reason to accommodate it.

Our moto at 'The Shirley' is, has been and always will be 'It's the little things that matter'. We are really pleased that you chose to stay with us again and we look forward to seeing you back at 'The Shirley' next year. Thank you again.
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522 reviews from our community

Traveler rating
    450
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    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Plymouth, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2012

We booked the Shirley for the night before our anniversary. We met Debbie and Gary just as we arrived. They were very welcoming and so friendly. Our room was warm and very comfortable. I had forgotten when I booked the room that I had said we were coming for our anniversay. When we entered our room, there was a bottle of Champagne in a cooler with 2 glasses. Such a lovely thought and so lovely to drink. We sat with Debbie and Gary and watched some of 'Strictly' before we went out for the evening, The breakfast was excellent and nothing was too much trouble. On the whole, a really good time at the Shirley. Would recommend it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, December 23, 2012
Thank you for your lovely review. We are so happy that we were able to make your special occasion memorable. We love to get to know all of our guests and feel privileged that you chose to stay with us.

We really hope that you will chose to visit us again soon. Once again, thank you.
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huddersfield
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 4, 2012

We had 3 great days at the Shirley with Debbie and Gary. The breakfast was unbelievable, Debbie even did me 'Dry fried' mushrooms 'cos I'm on a diet! All the Ingredients were locally reared or grown and very very tasty. The bedrooms were very comfortable with all amenities and even fresh milk in a small fridge on the landing. When we arrived we were given a lovely cup of coffee straight away and our luggage was carried to our room, which doesn't often happen in England. We'll be going again in the future without a doubt. This is the place to go in Torquay and it's near to the harbour but in a nice quiet location.

Room Tip: If you find difficulty climbing stairs, ask for the first floor.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, December 23, 2012
Thank you very much for taking the time to share your experience on TripAdvisor. We take a lot of pleasure in making sure that our guests feel welcome and in ensuring that they all enjoy their time at 'The Shirley'. It's nice to know that all our efforts are appreciated. Once again thank you for your thoughts.
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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 30, 2012

Our time at the Shirley was amazing! At 1st glance we thought we were overseas with the beautiful palmtrees and surroundings! we thought we were actually in Turkey not Torquay! Owners garry and debbie gave us great service and provided us with brilliant information of what to do in the area.Torquay is packed with fun things to do , our 4 days wasnt enough. With only a 10 minuet walk to the main town theres so many places to visit , lots of restaurants , boat trips,shops and walks. Worth the 16 hour drive!

Room Tip: higher floors have less noise
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, December 23, 2012
Firstly, many apologies for not replying to your lovely review earlier than now. It's true what you say that four days in Torquay is never enough. That in itself is a good enough reason to return. For our part, we are happy that we have also given you another reason to return.

We are certainly looking forward to your next visit to us and really hope that it won't be too long before we see you both again.
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Chesterfield, United Kingdom
2 reviews
5 of 5 stars Reviewed November 28, 2012

We had a fantastic few days at the Shirley. Lovely period rooms. Breakfast was amazing, tried the breakfast muffin with smolked salmon and scrambled egg - delicious. The owners Garry and Debbie were very friendly and gave us lots of information on the local area. Nothing was too much trouble including a welcome cup of coffee when we arrived. The hotel is up quite a steep hill but then most hotels in Torquay are.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, December 1, 2012
Thank you for taking the time to reveiw 'The Shirley'. Thank you especially for the comments about the breakfast. The smoked Salmon and scrambled egg in a muffin is a favourite amongst many of our guests and is sometimes requested on a daily basis which of course we are more than happy to oblige. Hopefully it won't be too long before we see you once again.
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Christchurch, England
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 21, 2012

A very pleasant hotel (or large B&B!). The owners are very friendly and accommodating, and the breakfast is really great with a large choice of tasty hot and cold food. The hotel is a little tired or dated decor and furniture wise in places, but it seems that some improvement works are ongoing as we had a new en-suite in our room. It was also very clean. Our room was on the top floor and the room was not huge but a perfectly adequate size. The bed was a bit soft for us, but everyone has their own preference there.

The location of the Shirley one of the strongest points, with only a few minutes walk downhill to the centre of Torquay but easy access by car too. There is parking for a few vehicles so you may not get a space, but there is other parking on the street – unrestricted on one side and time limited but unrestricted overnight on the other side.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, December 1, 2012
Thank you very much for your kind and thoughtful review. Your comments on our breakfast were especially appreciated. Debbie has worked very hard to ensure that everything from sourcing the breakfast items for taste and quality right the way through to presentation on the breakfast table is done with great care and a true sense of pride.

Since coming to 'The Shirley' we have upgraded many of the rooms and is an ongoing process. It is a large but truly wonderful building and we are very privileged to be a part of it. It's nice to know that you appreciate our efforts and that we thank you very much once again for taking the time to review 'The Shirley'.
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Dorset, England, United Kingdom
1 review
5 of 5 stars Reviewed November 20, 2012

We recently stayed at The Shirley at the end of October, for a two day break.
A wonderful Hotel with excellent breakfast, wished we could have stayed longer. Garry & Debbie we're the perfect hosts. We would definitely recommend it.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley2007, Owner at Shirley Hotel, responded to this review, December 1, 2012
Many thanks for your wonderful review. It's great to know that you enjoyed your time with us and that you want to return on a future date. Once again thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shirley Hotel

Address: Braddons Hill Road East, Torquay TQ1 1HF, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #22 of 154 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Shirley Hotel 4*
Number of rooms: 11
Official Description (provided by the hotel):
A warm welcome awaits you at The Shirley, which not only provides Visit England Four Star accredited accommodation but also boasts a Visit England Breakfast Award. Individually styled and situated in a quiet road close to Torquay Harbour, restaurants, bars and shops, this family run Victorian villa still retains much of its original charm and character. Whether your visit is for business or leisure, the cosy and friendly atmosphere at The Shirley will provide you with happy memories of your stay. ... more   less 
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Also Known As:
Shirley Hotel Torquay, Devon

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