I have been very surprised by some of the scathing reviews I have read about this hotel. I stayed for one night only but I was so impressed with the service and staff I will return next time I need a hotel in the area.
Firstly, the night I was travelling was the first night of severe frost prior to Christmas holidays. I stopped off at a Services area and checked my mobile to find a missed call from the hotel. I called back to find the Manager was checking if I was safe because of the weather, which I thought was lovely. I advised him that I would probobly be later than first imagined as I was driving carefully and he said he would wait for me (I was arriving late at night). When I eventually arrived at 11.30pm (I did have difficulty finding the location) I was greeted in a welcoming and very friendly manner and directed to my room. The hotel layout is a bit confusing for finding rooms but it was fun finding it.
I was astounded by the size of my room - it was enormous! with a balcony/terrace, a sofa and tv, kettle and tea/coffee making facilities. My bed was very comfortable and I slept very well.
In fact I overslept and knew i would be late for breakfast so decided to forego it and get some in town later. I had a call up to my room from reception asking why I wasnt at breakfast. I explained to the receptionist that I was running late and would just skip breakfast and she told me to go down to the breakfast room and the chef would wait for me. When i got there I expected to be offered a simple continental breakfast or coffee and toast, given my lateness but the chef prepared me a full English which was much welcomed and delicious. With more than enough toast available and copious amounts of coffee, I was a very happy lady.
I booked out about an hour late and apologised and told no apology was necessary.
My room cost me #20 b&b so I was very impressed with my stay, the service and the comfort, as well as the price. I am looking forward to my next stay with them.
- Also Known As:
- Bishops Court Hotel Garden
- Bishops Court Resort Garden House Hotel Torquay, Devon