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“1 night” 5 of 5 stars
Review of Haven House

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Haven House
11 Scarborough Road | (also known as Haven Hotel), Torquay TQ2 5UJ, England   |  
Hotel amenities
Ranked #82 of 154 Torquay B&B and Inns
Falmouth, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“1 night”
5 of 5 stars Reviewed August 6, 2012

lovely tidy and clean bedroom, tasty breakfast and plenty of it and a fab hostess :-) a nice location within walking distance to the sea front and town I would recommend people to stay here..just a little tight on the car park at the back but manageable but at least it is off road .

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
havenhouse, Owner at Haven House, responded to this review, August 7, 2012
Thank you so much for taking time to write a review. I really appreciate your kind comments and look forward to seeing you again. Love Mands x
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136 reviews from our community

Traveler rating
    94
    29
    8
    0
    5
See reviews for
7
72
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2012

Enjoyed our time at haven hotel. Mandy the lady who owns haven house was very welcoming and helped us in anything we asked. The Breakfast was lovely too. The hotels location is Just a 10 minute walk into the town / harbour area which was enjoyable and very scenic. All in all our stay at the haven house was great and we would definitely go back and recommend it to friends and family.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
havenhouse, Owner at Haven House, responded to this review, August 6, 2012
Thank you so much for taking the time to write a review. You were lovely guests and I look forward to seeing you again. love Mands xx
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Birmingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 4, 2012

After booking the superior room as a electrical engineer i found the excessive use of extension leads to be quite bad as this is a public building ie where the paying public pay to stay also totally wrong lighting in the bathroom this should be ip rated also not on a dimmer switch as a regular user of b&bs across the country for both business and pleasure i feel this does not consider customers safety. Breakfast ok, but a limited time frame of only 45 mins 8.15 till 9 not accommodating if you want an earlier or later breakfast. Overall found the residence to be of a lower standard than advertised more in line with a 3 star accommodation. Proprietor not exactly welcoming. Was glad to leave.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtorkers, Owner at Haven House, responded to this review, August 10, 2012
Oh Bless your cotton socks ,I do believe that the rules are that - one is only allowed to write ONE (1) review so it would be great if people would not use different ip addresses...!!!!!!.,Please do give me your address and I can send you a copy of the annual electrical check. I am so sorry that you found the breakfast times narrow, if you had a problem with this all you had to do was ask and I would have been more than happy to accommodate you.. but thank you again for your SECOND review ..xxxx
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Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 2, 2012

Superior Room was of an adequate size and light and airy, although lighting in the bathroom was dark and dingy. Could be a little noisy at night as the room was located on the ground floor front of the premises right next to the front door. Parking is dreadful especially for people with larger vehicles, be prepared to drive round in circles for a long time or park at a local pay & display 2 streets away.
Breakfast was adequate, although the full english does contain tinned tomatoes rather than fresh. Sauces and accompaniments are of a non branded low cost supermarket variety.
As regulat travellers the accomodation in our opinion does not meet 4 star standard and would only class as 3 star. There is better 4 star accomodation available in the area.
Overall we would not return to this accomodation or recommend to others.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
havenhouse, Owner at Haven House, responded to this review, August 3, 2012
Oh Dear Tigger, The lighting in the bathroom is on a dimmer switch, I am so sorry you didn't realise this, why did you not ask. We do have a car park..but as you wanted to be able to see your vehicle because you had 'very very' valuable equipment in it, we could not accommodate you as the car park is at the rear. The breakfast has the option of tinned or fresh tomatoes, all you had to do was read the room menu or request, easy peasy really. Sauces and accompaniments come from various sources, from Organic, farm shops to Lidls'. I thank you for all your comments though. Kind regards..Mands xxx
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Worcester, United Kingdom
1 review
4 of 5 stars Reviewed July 2, 2012

4 nights stay was very good value for money. The room was clean and tidy with a comfy bed! Facilities at the b and b such as freeview and wireless internet were fab. The breakfast was beautiful. The hostess was friendly and welcoming and could not do enough for us. Nothing was too bigger problem for her to help us. There was lots of information about tourisrt attractions, boat rides, eating out etc at hand in the reception area. Overall a brilliant holiday, would definately stay here again!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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mtorkers, Owner at Haven House, responded to this review, August 31, 2012
Thank you so much for taking the time to write a review, please do come again
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UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2012

Very friendly welcome by the hostess who provided maps and information of the area on arrival. The room was tastefully furnished, spotless and the bed was extremely comfortable. The full English breakfasts were of the best I have ever had. Great variety, very fresh and warm and very generous servings.

The guest house is very central - close to the station, town & the beachfront. It comes highly recommended and is excellent value for money. Thanks Mandy.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtorkers, Owner at Haven House, responded to this review, August 31, 2012
You are so kind, thank you so much for taking the time to review xxx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 5, 2012

We stayed at Haven House over Saturday, Sunday and Monday nights of Jubilee weekend.

We really had a nice stay. We had the Superior suite which was a good size room with massive ensuite with separate bath and shower! Lovely for a couples weekend away. The suite was spotless and the fridge a nice touch.

The host, Mandi was very friendly and knowledgeable about the area and breakfast was very tasty. We got serenaded throughout by Perry Como!

All in all a lovely guest house and definitely recommended for a romantic weekend away.

Room Tip: The Superior suite is a lovely size.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haven House

Address: 11 Scarborough Road | (also known as Haven Hotel), Torquay TQ2 5UJ, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #82 of 154 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
Spotless and tastefully decorated family owned guest house. Situated in a quiet conservation area, we are a few minutes walk away from beach, theatre, harbour, shops and Riviera Centre. All rooms are en-suite, with all the usual refinements and freeview TV. To maintain a high standard of cleanliness, non smoking and no pet rules apply. A full breakfast is included along with free guest parking. The stunning Devon coastline, and delightful Dartmoor are on our doorstep. ... more   less 
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Also Known As:
Haven House Torquay, Devon

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