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“Weekend in Torquay” 5 of 5 stars
Review of The Hillcroft

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The Hillcroft
4.0 of 5 Small Hotel   |   9 St Lukes Rd, Torquay TQ2 5NY, England   |  
Hotel amenities
Ranked #79 of 153 Torquay B&B and Inns
Chippenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Weekend in Torquay”
5 of 5 stars Reviewed October 29, 2012

We had an excellent weekend at The Hillcroft; the building is full of character, the room was fantastic, all the comforts for a weekend getaway. Hospitality was fantastic, nothing is too much trouble, and the proprietors have excellent knowledge of the area (where to eat/drink). Already booked to go back for New Year, excellent getaway, thank you

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    81
    9
    2
    1
    1
See reviews for
4
63
3
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
1 review
5 of 5 stars Reviewed October 29, 2012 via mobile

Everything to do with our stay was really positive. Stuart was incredibly friendly and hospitable and gave us good advice on how to spend our short stay in Torquay. The hotel is lovely and we were very impressed and pleased with our room. The breakfast was great too. I'm recommend The Hillcroft to anyone. Many thanks,Tim & Mary

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2012 via mobile

Badly executed design,very clever photography is misleading to the true picture,damp room ,poor quality bathrooms ,dangerous steps in floor levels,no filing in places ,smelly toilet,no pipe boxings.no hand basin in bathroom a real mismatch of style .bland decor and few Indian.wall hangings does not.create e retreat

  • Stayed October 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stuart M, Owner at The Hillcroft, responded to this review, December 23, 2012
Thank you for your positive ratings for our location, cleanliness and service, and our apologies that other aspects of your stay at The Hillcroft didn’t meet your expectations. We do ask all of our guests to find us if they need anything at all during their stay, and could easily have agreed a solution that you would have been happy with. You mentioned nothing to us about these issues so we are disappointed that we could not address them with you.

With regard to some of the comments that you made about the room, we would like to personally address these. All the furniture and wall hangings in the room are authentic Indian pieces. The photography has not been touched up in any way and all the pictures were taken this year without any additional lighting or the use of photo shop. We were aware that there was some general maintenance required which has since been done, but the room was warm, spacious and habitable and received a five star rating in the previous month from Rene K.

We can only apologise that you did not enjoy your stay and that we did not have the opportunity to rectify this for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 10, 2012

warm friendley reseption, fantastic room and bathroom all mod cons , very clean room ,and fantastic home cooked breakfast , close to the town center but not to close 5 min walk and your in the town maps given and addvise to local restaurants .

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Schwalmtal, Germany
1 review
5 of 5 stars Reviewed September 27, 2012

Everything was PERFECT for our 10-days stay at the Hillcroft
We had the India Suite, 2 rooms + 1 extra room with bath and toilet.
Breakfast: SUPERBE !!!!
Stuart has given us many tips for trips/restaurants etc.
I want to say thanks to Stu and his team !!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 25, 2012

stayed at the hillcroft towards the end of august for 2 nights in the provedence suite (top floor). very friendly welcome on arrival and had tea and home made cake whilst signing in. The room is excellent and in a very quiet location. Excellent service from excellent hosts. Breakfast was also a pleasure.

we were also recommended several places to eat, including the orange tree, which was amazing. would book again next time we are in the area.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wakefield, United Kingdom
2 reviews
4 of 5 stars Reviewed September 24, 2012

Lovely hotel,excellent hosts,excellent food.We stayed in the Provence suite which had three excellent sized rooms, well furnished well decorated and very clean..A good nights sleep [ situated in a quiet part of the town -albeit up a rather steep hill and a number of steps.
Would have given five stars if there had been a nice garden area at the rear.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hillcroft

Address: 9 St Lukes Rd, Torquay TQ2 5NY, England
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #79 of 153 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hillcroft 4*
Number of rooms: 4
Reservation Options:
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Also Known As:
Hillcroft Hotel Torquay
The Hillcroft Torquay, Devon

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