We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Class and service at its best.” 5 of 5 stars
Review of The Grand Hotel

Save Saved
You added The Grand Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Grand Hotel
4.0 of 5 Hotel   |   Sea Front, Torquay TQ2 6NT, England   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #62 of 97 hotels in Torquay
New Bern, North Carolina
Top Contributor
119 reviews 119 reviews
41 hotel reviews
Reviews in 58 cities Reviews in 58 cities
46 helpful votes 46 helpful votes
“Class and service at its best.”
5 of 5 stars Reviewed May 24, 2013

flew in from the USA traveling in the SW, we stopped at the coasal town of Torquay and after reading the reviews on this hotel we gave it a shot.
No regrets on that choice at all, they wished my wife a happy American Mothers day and even gave her a card in the room with Chocolate Strawberries. the room was very comfortable with a unique way of enjoying tha balcony. You have to open the very large Victorian windows and climb out. LOL. Well worth the excellent sea view.

We also sampled the Restuarant which the menu choice was outstanding, food taste and quality second to non and with all local produce available.
Perfect place top stay.

Room Tip: get a Sea View
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

983 people have reviewed this hotel

Traveler rating
    317
    315
    198
    95
    58
See reviews for
202
436
36
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Carmarthen, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 24, 2013

Stayed in the Grand Hotel for five nights whilst attending a convention. Excellent facilities and a comfortable room - if a little short on wardrobe space. The bathroom was in very good nick and very clean but there was a lamentable lack of shelf space for make up (my wife's!), toothbrushes, toothpaste, shaver (mine!) and all the other bits and pieces that you might expect to be able to unpack and leave out for a stay of 5 nights.

I never thought that I would say this about the desirability of a sea view because I think that if the weather's good you want to be outside not looking at it through a window - however good the room might be. However it was really horrible throwing open the curtains in the morning to a view of one of the hotel's exterior walls just a very few feet away. We were able to see what a difference a sea view made when we visited friends in their room across the corridor. Our rooms were very similar but the brightness of our friends' room was so much more welcoming.

We didn't take dinner in the hotel although we had breakfast everyday and lunch most days. Our thoughts were that the food was good but seemed to lack that little bit extra but friends who did experience the restaurant for dinner said that they were very happy with the quality.

This hotel is recommended for its location (sufficiently far away from the centre of Torquay to be quiet but within easy walking distance or a very short bus ride), facilities and extremely helpful staff. However it misses that extra green dot because of the dreadful 'view'.

Room Tip: If, like me, you don't yearn for a sea view but would nevertheless prefer not to be looking into...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2013

We chose this hotel from the many others in the Torbay area due to a special offer price online. The discount price was for an inland double room and the rate was lower than most B&Bs in the area. The reviews were generally good that we had read on Trip Advisor. Our one night stay was great !! We checked in and were greeted by very friendly staff. The hotel restaurant had a private function so we ate in the bar bistro area which had great views over Torbay and Torquay area .. The room was spacious and clean, but a little dated, but that actually added to the charm factor and didn't bother us. Evening dinner and breakfast was excellent. We had the pleasure of a Saturday night cabaret act - Pink Sinatra - a "Frankie" tribute act who was excellent entertainment. The one big plus for this hotel though is the high standard of service by ALL of the staff we met - this really made our stay and we would definately recommend this hotel and we will return. If you have an afternoon free - then follow our recommendation to go and visit Greenway House near Brixham - and take the 1930s bus from the town. This was Agatha Christie's summer holiday home and we had a marvellous day there..

Room Tip: You'll pay a lot for a sea view, but you wont need t sit in your room and look at the sea. You g...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2013

I chose this hotel because of its history (Agatha Christie spent a honeymoon here) and also for its swimming pools (indoor and outdoors).
It is a classic, old-style hotel that probably needs some renovations.
The room (double) was not too spacious but the bathroom had a nice bathtub and everything was kept very clean. There were tea/coffee/chocolate making facilities and biscuits in the bedroom.
The pools and gym seemed to be good but we didn't use them.
There was a nice restaurant and a caffe-bar (we didn't use them either). Food seemed a bit expensive.
Breakfast was good, basically English breakfast plus fruits, and cereals.
Staff was polite and helpful in general.
The location was very good if you like to walk as the Centre is 20 minutes by foot. It is a lovely walk through the seafront.
There is a lovely park with a caffe and an area to play mini-golf, just five minutes from the hotel. Restaurants and shops are at 15-20 minutes from the hotel.
Internet was a problem all over the hotel, so if you need it, this is definitely not the place to choose.
In general I would recommend this hotel.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thun, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2013

We stayed in a very spacious suite that should be refurbished soon but offers wonderful seaviews and a charming old fashioned atmosphere. Nice and friendly staff, outside swimming in a heated pool with a very well spoken lifeguard was a nice experience on a cold day. As for the Dinner: excellent, unexpected, light, tasty and refined meal. Thank you, Chef. And what a Cream Tea in the afternoon!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moana, Australia
Top Contributor
118 reviews 118 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
325 helpful votes 325 helpful votes
2 of 5 stars Reviewed May 14, 2013

As with most large Victorian hotels in the UK this place is tatty and in desperate need of a total refurbishment ( see photos ). That aside I sensed an air of pretentiousness which at £169 for the night in basically a very shabby and dated room with a totally out of control breakfast service is not justified. There were some excellent members of staff but overall I could not recommend it.

Room Tip: Sea facing rooms get red hot and you can't sleep with the windows open due to the noise from the...
See more room tips
  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herefordshire
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 13, 2013

Not a good start - the car park was full ! We pulled in and got some directions from the reception staff . There are some designated spaces (marked as GH) in the railway station over the road, they were full too, so we ended up in the rugby club also over the road. A bit of a struggle to get our luggage over the very busy road (luckily it wasn't raining), but once inside it all got much better.
We checked in with no problems, we always like a key each and that was fine too. The hotel entrance hall is large with an open aspect to the lounges. Lift to our room arrived ok and we found the room excellently clean, tidy and big enough for us. We had upgraded to a seaview room - not a brilliant view from the room but we certainly had a 'loo with a view' :-) The bathroom too was spotless with a very efficient shower and enough shelf space to put all our toiletries to hand.
Downstairs the lounge was spacious with delightful views. Meals could be eaten here. The restaurant was large, with good food and very polite service. The menu is not huge and the food portions on the small side for men with big appetites, but well cooked, well presented and tasty.
Breakfast was buffet style, again efficient service and fast replenishment of dishes. It would have been nice to have some rolls on offer, we had bread which could be put through a toasting machine.
This is a traditional building, with character and its own style. It is in a good position if you want to use the train, there is a bus stop right outside the door.
All the staff in this hotel were unfailingly polite, friendly and helpful. I would commend them all for their hard work and commitment to excellent service.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to The Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grand Hotel

Address: Sea Front, Torquay TQ2 6NT, England
Phone Number:
Location: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 On the Beach Hotel in Torquay
#22 Luxury Hotel in Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Grand Hotel 4*
Official Description (provided by the hotel):
The 4 Star, AA Rosette Grand Hotel occupies pride of place on the Torquay seafront, commanding majestic views over the bay and out to sea. It has undergone restoration; the result is a perfect blend of modernity mixed with the opulence and grandeur of bygone days, when hotels were the places for society to be seen. In addition, The Grand has one of the most advanced conference facilities in the south west, accommodating from 4 to 300 delegates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Tingo, Travelocity, BookingOdigeoWL, Venere and Otel so you can book your The Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grand Hotel Torquay, Devon

Owners: What's your side of the story?

If you own or manage The Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.