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“Good cakes terrible service!” 2 of 5 stars
Review of Serendipity

Serendipity
8 The Terrace, Torquay TQ1 1BN, England
01803 200 710
Website
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Ranked #41 of 277 Restaurants in Torquay
Certificate of Excellence 2014
Cuisines: French
Dining options: Lunch, Breakfast, Reservations
Restaurant details
Dining options: Lunch, Breakfast, Reservations
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good cakes terrible service!”
2 of 5 stars Reviewed September 12, 2013 via mobile

Went for a mid morning cake and coffee with my mum. Cakes looked well made and presentable. I had a Choco tart which was lovely and my mum had a fruit tart both were nice however the older lady behind the till was most unwelcoming, never smiled or made any form of effort with us. There was also a man walking around who again made us feel very tense. A shame as the cakes were nice wont be going back as the staff let this place down!

  • Visited September 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

Visitor rating
    91
    20
    7
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Malpas, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Great find”
5 of 5 stars Reviewed August 21, 2013

We had lunch whilst we were on holiday in Devon and were so pleased we went here! Excellent service and food. The owner couldn't have been nicer and we especially appreciated how kids sandwiches were made exactly to order perfect for little fuss pots! Only wish we had the time to go back again so we could have sampled some of the delicious looking cakes and cream tea, will definitely be back next holiday!

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, United Kingdom
Contributor
11 reviews 11 reviews
4 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Fabulous”
5 of 5 stars Reviewed August 16, 2013

whether its just a coffee and cake or a lunch with something cooked, I have always been completely satisfied. Serendipity is something special and is head and shoulders above their competitors. Classy surroundings fabulous food and cakes great coffee and really friendly staff headed by the gorgeous Amanda.
well worth a visit if your local or on holiday definitely not to be missed!

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Homemade cakes”
5 of 5 stars Reviewed July 2, 2013

We had a cream tea in this café and it was beautiful. The menu looked very appealing but unfortunately we had already had lunch and just wanted a sweet treat and we certainly got that. Staff are very friendly and the café was busy but extremely clean. Everything is homemade by the owner.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Top Contributor
64 reviews 64 reviews
20 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“A lovely gem of a place”
5 of 5 stars Reviewed June 14, 2013

Their ice-creams are homemade, with a very good selection of flavors; the coffee one was delicious though the chocolate one did not taste particularly chocolatey. Very generous servings though so all was definitely forgiven.

  • Visited May 2013
    • 5 of 5 stars Food
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