Booked this hotel as part of a coach trip, sadly there was no coach available from Plymouth, despite being advertised as such. No problem as I drove there, couldn't be given a parking space. I was informed it was a first come, first served basis. So I was pleased I managed to get a parking space very near the entrance, convenient as I had a disabled companion with me.
On booking into reception, we were given another room that was more suitable to my companions abilities. The reception staff couldn't have been more helpful and took the trouble to take some suitcases to our room......The room was very small and very hot. We asked if we could pay to upgrade, but was told there was nothing available. The room and bathroom was spotless.
The plumbing was the quietest I've experienced. Never heard one toilet flushing!!
The food was good and varied, something for everyone, and plentiful. Served by very efficient staff, who couldn't do enough to please the guests. The entertainment on the Oktober fest evening was very loud and continued throughout the meal,
This hotel should be proud of their staff, friendly and helpful. Good value for the money....
The rooms at the front of the hotel noisy, the rooms were so hot we had to leave the windows open. B...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for review, I am pleased you enjoyed your recent stay with us. Each bedroom is a different shape and size the reception team will be happy to advise you with any rooming requests prior to your next arrival. All of the staff will be so pleased to hear of your kind words and I look forward to you visiting us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.