We chose Jury's Inn in Plymouth because of its proximity to my elder daughter's new university accommodation and booked a room with two double beds for my husband, myself and my younger daughter to stay overnight as ED wasn't able to move in until after 4.00pm. ED was sleeping at her digs for the first time.
After doing the whole moving in thing, we arrived at the hotel at around 6.30pm. We were aware that the hotel had no parking, but we weren't told where to park, so we missed the turning for the car park behind the hotel and had to drive around again to gain access to it. The car park only took coins, so it was fortunate that we managed to get together £10 in coins to pay the fee!
The hotel lobby was bright and modern and we were pleasantly surprised. We were greeted by a staff member after a short wait, and he duly found our booking. He told us that if we'd asked at Reception, we could have had a concessionary rate for the car park - it was a pity that information hadn't been included in the email we received that confirmed our booking. That was where the fun started. Their system had us down for a family room for two adults and two children, so he amended the booking and gave us our room key. We took the lift to the sixth floor and followed the seemingly endless corridors to our room. Opening the door we were greeted by three single beds and a put you up bed - not quite what we were expecting. So we retraced our steps back to Reception and our room was changed - we were still on the sixth floor, but we did have the right beds, a double and a single (YD was hoping for a double to herself!).
The room was adequate though a bit tired and the bathroom was a bit sad. The shower rail was badly rusted, the tiles were grubby and the complimentary toiletries were in containers bolted to the wall. There was a small pile of dark curly hair in the corner of the bathroom which did not belong to any of us! What I found strange was that the room was to accommodate three people, but there were two hand towels, two bath towels, two mugs - you get the drift. Three of everything would have been appreciated. I did not sleep very well as the room as there was a great deal of traffic noise even though it was so high up. Other reviewers have said that the windows were of poor quality and I would have to agree.
We had breakfast next morning in the hotel and ED came up to the hotel to eat with us. We paid £10 per person for our meal, but we later found out that if we had booked the night before, it would have been £8 per person. It would have been nice if we had been told that when we booked in. The breakfast itself was the usual big hotel buffet (Hiltons are some of the best) with a pretty good selection. My husband wanted his eggs fried and the chef in duty obligingly produced two fresh fried eggs in a short time.
All in all, an adequate stay - but it could have been so much better.
- Official Description (provided by the hotel):
- Jurys Inn Plymouth has the perfect city centre location to explore the beautiful and history-rich city of Plymouth. The hotel is right beside the historic quarter and offers an easy 10 minute walk to the city hub which features the Drake Circus Retail Park, the Theatre Royal, the Barbican Maritime Village and Continental style Sutton Marina. For the outdoors lovers, the world-famous Dartmoor National Park is a 45 minute drive. The hotel features all day Costa Coffee bar, a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10am for breakfast and 6pm to 10:00pm for dinner. If you are arriving by car a nearby public car parking is available at Plymouth Charles Cross car park, underneath Gala Bingo or at the Drake Circus Shopping Mall opposite the hotel. Our comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All rooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries and a hair dryer, a flat screen TV with Freeview, and Free WiFi - guests who book direct with us enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme. Enjoy warm welcome, comfortable rooms, seasonal menus and a memorable visit to Plymouth with Jurys Inn. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, JurysInn, EasyToBook, Despegar.com, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Jurys Inn Plymouth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jurys Inn Plymouth Hotel Plymouth
- Jurys Hotel Plymouth
- Plymouth Jurys Hotel