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“Lovely hotel” 5 of 5 stars
Review of Future Inn Plymouth

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Future Inn Plymouth
3.0 of 5 Hotel   |   1 William Prance Road, Plymouth PL6 5ZD, England   |  
Hotel amenities
Ranked #9 of 21 Hotels in Plymouth
Certificate of Excellence 2014
bristol
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed March 2, 2014

Friendly staff,big spacious room and we had 2 lovely comfy double beds,breakfast is good and also had evening meal in the resturant which was fab,love the large glasses they serve the wine in,big car park overall a great hotel and would defo return again

Stayed February 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this review, March 9, 2014
Thank you for reviewing your recent stay with us.
I am pleased to read that you found all aspects of the hotel to be pleasant.
We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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794 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Telford, United Kingdom
1 review
4 of 5 stars Reviewed March 1, 2014

Stayed for 2 nights. Excellent value. Cleanliness at a very high standard. Bath was deep and shower powerful. Coffee/tea replaced daily.
Barman very friendly and helpful. Restaurant staff not as good. I got to restaurant at 8.50pm and was told they were making up tables for breakfast and it was like I was being a nuisance!
I would definitely stay again but maybe not eat in the restaurant.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this review, March 9, 2014
Thank you for your recent review.
We are very grateful for the kind comments regarding the quality of our rooms.
I am also pleased to read that you found David, our barman, to be friendly and helpful. This feedback will be passed to him and the restaurant manager.
I would like to apologise for the impression the restaurant staff gave you. Our restaurant is open until 10pm every night, and I am sorry that the staff made you feel uncomfortable. I will discuss this with the restaurant management to ensure it does not happen again.
We hope you choose Future Inn Plymouth again soon.
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Top Contributor
66 reviews 66 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed February 27, 2014

The hotel is away from the centre of Plymouth, on the outskirts by the hospital. Nice big building which is modern and very clean. The rooms are very big and have a couple of queen beds in them so plenty of room. The TVs are a bit small and clunky to use but they do the job in the end.

The reception staff were very polite and helpful if needed. Nice big car park so had no trouble parking there over the weekend. Didnt hear any major noise even though you are just off the main road.

I didnt eat in and probably wouldnt, the prices I saw were a slight put off and not for me.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this review, March 9, 2014
Thank you for reviewing your recent stay at Future Inn Plymouth.
I am very pleased to read that you found our staff to be polite and helpful. We pride ourselves on having an excellent team, and it is great to hear that you agree.
I will pass your comments regarding the restaurant prices to our restaurant manager for their consideration. We also offer an early bird reduced price for diners between 5 and 7pm.
We hope to see you again soon.
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Newcastle upon Tyne, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 27, 2014

Stayed here for 5 nights while away on business last week. The room was very big, bathroom also was a decent size. Very good power shower with boiling with the boiling hot water no matter what time. The room had wine glasses, a bottle of water which was replaced daily, and an ice bucket which is good (there's an ice machine on the 1st floor, not working while I stayed here though). The room was clean, however the bedding had seen better days with marks on it and was really worn out. The hotel has a bar/ restaurant attached called the fish bone. Breakfast served here which was ok. Good selection of cooked and continental breakfast. Pleasant enough for a drink on an evening too but don't eat here for your evening meal! I would have rather had to eat in the mcdonalds across the road every nighy than eat there again! We ate here there the first night and after barely warm food which i would have been embarrassed to serve we went elsewhere the other nights. Overall looking at the price to stay at the hotel it's not bad, they just need to stay on top of wear and tear.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this review, March 9, 2014
Thank you for reviewing your recent stay with us.
Firstly I would like to thank you for your kind comments regarding the room and breakfast.
I would like to apologise for the condition of the bedding in your room. Your comments have been passed to our housekeeping manager to ensure this bedding is taken out of circulation.
I would also like to apologise for the issues you encountered whilst dining with us. Since your visit there have been changes in the management structure in the restaurant, and I hope that should you visit us again you will notice an improvement in the food.
We hope to see you again soon.
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Plymouth
1 review
4 of 5 stars Reviewed February 27, 2014

The rooms were really spacious and included complementary coffee and tea with biscuits. The beds were extremely comfortable and the room was cleaned to perfection. There was also a TV and and hair dryer. Did not eat at the hotel as it was quite pricey. Overall, I couldn't complain.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this review, March 9, 2014
Thank you for reviewing your recent stay with us.
I am pleased to read that you find our beds to be sol comfortable, we receive excellent feedback regarding the quality of our beds.
Whilst we understand your comments regarding the price of the restaurant, we currently offer an early bird price reduction for diners between 5 and 7pm.
We hope you choose Future Inns during your next trip to Plymouth.
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Braunton
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2014

Fantastic hotel as I've been working at Derriford hospital for three weeks now. Checked in on Sunday night and just happened upon the staff Xmas party and was made most welcome by a very friendly staff. Names to mention are Janice,Julie and Cheryl who are waisted in hospitality and would not be amiss on Strictly Come Dancing fantastic people.

Have to mention Rob Chapman whose dancing like David Brent is permanently etched on my mind :)

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this review, March 9, 2014
Thank you for your recent review.
I am very pleased to hear you found our staff to be so pleasant and that you enjoyed your evening.
Your feedback regarding the standard of Rob's dancing has been passed on to him for his consideration!
We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taunton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 24, 2014

Future Hotels are a Canadian owned company with just three properties in the UK at the time of writing. My wife and I stayed here for a Saturday night having obtained a 40% discount from lastminute.com The rooms are large with two queen size beds. Very friendly reception staff. Didn't eat in but would recommend the accomodation for anyone with transport as the location is just outside Plymouth City Centre. We will definitly be using this hotel again and are tempted to try out their other properties in Bristol and Cardiff.

Room Tip: Choose 3rd floor if you want a very quiet room away from families and their rug rats.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthManager, Front Office Manager at Future Inn Plymouth, responded to this review, March 9, 2014
Thank you for reviewing your recent stay with us.
We are very pleased to read that you found the room comfortable and the reception staff helpful.
As a possible returning customer, we would recommend joining our Future Club Rewards scheme, just visit our website or ask at reception.
We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Future Inn Plymouth

Address: 1 William Prance Road, Plymouth PL6 5ZD, England
Location: United Kingdom > England > Devon > Plymouth
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Business Hotel in Plymouth
#6 Romantic Hotel in Plymouth
#7 Family Hotel in Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Future Inn Plymouth 3*
Number of rooms: 143
Official Description (provided by the hotel):
Future Inn is Plymouth’s newest hotel offering quality upscale accommodation and unbeatable value. Future Inn Plymouth is in the perfect location for both business and leisure travelers to Devon and Cornwall. Dartmoor National Park, Plymouth City Centre, Plymouth Hoe, Historic Barbican, Sea Front, Fish Market, National Marine Aquarium, Plymouth Dome and the Theatre Royal are all within easy reach. ... more   less 
Reservation Options:
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Also Known As:
Future Inn Plymouth Hotel Plymouth
Future Hotel Plymouth
Plymouth Future Hotel

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