I would overall rate this hotel as very average. The room I was allocated was extremely pokey, with an uneven floor (and hence sloping bed), awful mismatching decor (including nauseating yellow wallpaper), and very gloomy due to the location of the windows, and certainly not living up to its possible former grandeur. The hotel itself is a prime example of a grand old building with a flashy website and clever photography. As usual with hotels of this type, they showcase the best room in the hotel, which in this case has dark wooden floors, and a very nice bed (however they couldn’t afford the super-wide angle lens to make the room look bigger). The staff are reasonably helpful, but not always around, so had to hunt them down to get a drink inthe bar. My room had a funny odour of toxic cleaning products, and I doubted the cleanliness of the carpet. Finally, do not be deceived about the location. This hotel backs onto a couple of council estates, and is not in the centre of town at all. The old port where the restaurants are (Barbican) is at least 20 minute walk away through not so nice areas.
In my experience, if a hotel’s exterior signs are in poor keep, then many other details will have been overlooked in the hotel as a whole. Here is a list of other things that made my stay here not as pleasant as it could have been with better management and a sharper eye for comfort: limited parking, dripping shower, mouldy shower, fuzzy TV, limited channels on TV, remote that didn’t work, poor natural light, noisy roads on all sides, no double glazing, sloping bed, hard bed, thin pillows, small room, noisy corridors, poor decor throughout, pricey internet, tiny bathroom, frayed towels smelling like they have been used for 10 years, inedible food in the bar, sticky tables in the bar, no ironing board in room (horrible tiny ironing room located on third floor with an iron which either doesn’t work properly or spills water on clothes, and a very old ironing board cover which smells of stale clothes), no wastepaper bin (!), the list goes on...
There are several hotels in Plymouth, but I would not recommend this one unless you might be a fan of an 80’s renovation in Victorian Gothic buildings. A friend stayed at a new one on a roundabout actually in the centre of town (which will remain nameless), and despite the lack of parking, it was apparently lovely. Final word: this is no recollection of a bad memory; I’m still here, but leaving a day early.
- Official Description (provided by the hotel):
- Welcome to the Duke of Cornwall, Plymouth's original character hotel, a treasure in the heart of Devon's city-by-the sea. Tower and turret, ballroom, oak panels, elaborate ceiling roses, sea views and cityscape. We have 72 rooms and suites, each with a unique view.Built during the Golden Age of steam, the Duke of Cornwall was Plymouth's first luxury hotel and provides first class accommodation today. ... more less
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- Also Known As:
- Best Western Plymouth
- Duke Of Cornwall Plymouth
- Plymouth Best Western