We started staying here when it first opened as our son lives about a mile away in a smallish house. It was as clean as a whistle and the rooms were well appointed. It has gone downhill since - no breakfast, chair removed, table removed, hairdrier removed, beds no longer made (just sort of tidied!), little vacuuming.This weekend we stayed three nights and for the third stay in succession we had a shower with the tile grout covered in mould. The electric radiator was hanging off the wall when we arrived but we were told that it had already been reported! On Saturday morning I mentioned that the shower drain was blocked and that I couldn't have a proper shower - I unblocked it myself on Sunday. The beds are hard and becoming lumpy.
Not the lodges fault but the binmen collect the bins from the pub at about 06.00 on Monday - take your earplugs.
I appreciate that we are talking about an economy lodge but where does it tell you in the advertising that you have to make your own beds, why can't unsafe electrical appliances be fixed and why can't the showers be clean?
I have complained to Travelodge about beds not being made and dirty showers in the past - it was made quite clear that I was expecting too much. We are staying at the Ibis in the future!
- Also Known As:
- Travelodge Plymouth Roborough Hotel Plymouth