My 2 daughters & I stayed here as one of daughters had a client to visit. Not very welcoming, dirty, unhelpful, but have stayed in worse. First morning we came down had adequate breakfast, then going out the day, asked if heard noise overnight, no we didn't. On our journey to Torquay had phone all from owner of hotel accusing us of making the noise, complaints from other guests, noise coming from our room at 4.30 am. Screaming, arguing, as I was the only person in the room, I was asleep by 10.30 & heard no noise at all, told him to investigate further, rang us again, completely ruining our day saying if we came came back & made a noise we would facethe consequences. Adamant we were the culprits, he said he would not be there when we got back to hotel & would not apologise. I am in my 60's & my daughters are in our midfield 40's & certainly not likely to disturb other guests. We went back to hotel & checked out, feeling bullied & wrongly accused, we were rung the next day to say we hadn't been charged for 2nd night, no apology or recompense for upset caused to us. Perhaps I should have realised what it was like when 2 guests staggered out the door drunk at 5pm in the afternoon. .
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- Also Known As:
- Great Western Exeter
- Great Western Hotel Exeter, Devon