When I checked into this place at the start of the week, I felt like it was trying too hard and had too much fussy technology rather than simple provisions of what I wanted. A day later I was into it and a week later I was quite upset to have to leave. While it is not one for the technophobe, the hotel is modern, slick and very well staffed. Based in a former hospital the building is beautiful to look at and even nicer inside. Each day a real fire greats you while the traditional desk is ditched in favour of a nice reception area where laptops are used for check-in; looks a bit uncomfortable for some of the staff, but felt nice and different.
The regular sized room I had is a little compact but very plush with it – I didn’t take one of the iPads they offer you on check-in, but there is a docking station for it in the room. The bed is very comfy and towels, robes etc are very thick and heavy. The lighting arrangement took me a second to get used to, but I loved it once I did. The staff in the hotel are all very good – everyone is dressed is very cool trainers, jumpers and fitted shirts and everyone is working hard to seem like all of it is no big deal and a pleasure; they do this very well and it made me feel very welcome – quite the thing since I normally tend towards being anti-social when it comes to those in the service industry (sorry). The wi-fi was included in my room rate and it was awesome – not only was it free but it was very fast and so strong that I could still pick it up in the restaurant on the other side of the road!
The place is not totally perfect though; the parking is very limited at the hotel – although plenty of parking exists on the roads behind the hotel as long as you do not intend to hang around each day (it is only free outside of business hours). The gym is also very small with only a few machines (which were overly elaborate for my tastes). Those having a cooked breakfast should also be aware that this was a little slower than it should have been because it is cooked to order – it is very nice because of it, but those looking to eat and go should just go with the cereal and fruit they have out.
I was sad to check-out because this is a great hotel that provides all the plushness of a high-end chain but yet does it while feeling like a warm, welcoming place. Can’t imagine coming to Exeter and staying anywhere else.
- Also Known As:
- The Magdalen Chapter Exeter, Devon
- Official Description (provided by the hotel):
- The Magdalen Chapter combines old and new to create a stunning contemporary hotel. Service and quality are to the highest standard where integrated interiors and technology make your stay it’s most enjoyable. Situated close to the sophistication of Exeter’s centre, it's an ideal place to stay for a city break or to further explore Devon. ... more less
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